Alicia Djennad
Allen Park,MI
Summary
Organized and dependable professional with a background in customer facing roles, bringing strong communication, time management, and office support skills. Proficient in Microsoft Office, scheduling, and record management, with a proven ability to multitask and maintain accuracy in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashier
ZARA
Houston, Texas
11.2025 - 12.2025
- Collaborated with team members to ensure smooth store operations.
- Managed returns and exchanges according to company policies.
- Performed accurate cash counts at opening and closing to ensure register balance.
Server
Local Table
The woodlands
04.2025 - 07.2025
- Served guests at Local Table by taking orders, delivering food promptly, and ensuring an exceptional dining experience.
- Managed multiple tables efficiently, handled payments accurately, and maintained a clean, welcoming environment while supporting team operations to exceed customer satisfaction expectations.
Sales Associate
Forever 21
The woodlands
06.2024 - 03.2025
- Provided exceptional customer service, assisted with purchases, and maintained store presentation at Forever 21.
- Consistently drove sales through product recommendations and credit card sign-ups, earning recognition as Credit Card Champion and Employee of the Month for outstanding performance and teamwork.
Education
BBA - Business Management
University of Michigan, Dearborn
Dearborn, MI01-2029
Houston, TX - Business Administration
University of Houston-Downtown
Houston, TXHigh School Diploma -
The Woodlands High School
The woodlands05-2025
Skills
- Professional written and verbal communication
- Adaptability and multitasking
- Data entry and record management
- Phone etiquette
- Time management and prioritization
- Microsoft Office and Google Workspace
Awards
- Employee of the Month
- Credit Card Champion
Languages
- English. Arabic.
- French. Amazigh.
Timeline
Cashier
ZARA
11.2025 - 12.2025
Server
Local Table
04.2025 - 07.2025
Sales Associate
Forever 21
06.2024 - 03.2025
BBA - Business Management
University of Michigan, Dearborn
Houston, TX - Business Administration
University of Houston-Downtown
High School Diploma -
The Woodlands High School