ALICIA EVANS
Rock Hill,SC
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Ink N Ivy
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Certified Nursing Assistant
Kudzu Medical
10.2021 - Current
- Assisted clients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living such as personal hygiene management, feeding, and ambulation
- Conducted routine checks on patient vital signs such as blood pressure, respirations, oxygen saturation levels and heart rate
- Use of mobility devices to transport clients
- Managed and maintained client rooms, shared-living areas and nursing stations
- Rendered hands-on client care under direct RN supervision, adhering to facility policies and procedures
- Safeguarded patient privacy with strict adherence to HIPAA protocols
- Managed multiple projects and tasks to ensure high quality and timely delivery
- Thorough documentation of daily activities, vital signs, events throughout the shift
- Collaboration with members of the healthcare team to reach the desired outcome for each client.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Server
Texas Roadhouse
06.2022 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Certified Nursing Assistant
Summit Hills Skilled Nursing
06.2021 - 10.2021
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Used mobility devices to transport patients
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Rendered hands-on client care under direct RN supervision, adhering to facility policies and procedures
- Provided client care to over 10 patients per shift, assisting with bathing, changing and washing linens, and preparing meals
- Supported daily living activities by serving meals, feeding, ambulating and turning over/positioning clients
- Safeguarded patient privacy with strict adherence to HIPAA protocols
- Attended to patients in 33-bed unit, continuously checking on needs and maintaining high standards of patient care.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Associate’s of Science in Nursing -
Greenville Technical College
Greenville, SC12.2023
Nursing -
University of South Carolina Upstate
Spartanburg, SC01.2021
High School Diploma -
Northwestern High School
Rock Hill, SC01.2019
Skills
- Staff Leadership
- Public Speaking
- Organization
- HIPAA Compliance
- Critical Thinking
- Multi-tasking
- Teamwork
- Electronic Recordkeeping
- Detail Oriented
- Fast Learner
- BLS Certified
- Resource Management
- Microsoft Office Suite
- Adobe Creative Suite
- Google Applications
- Electronic Health Record Software
- Hospitality Service Expertise
- Cleanliness Standards
- Attention to Detail
- Organizational Skills
- Effective Communication
- Multitasking Abilities
- Memory Retention
Certification
- Certified Nursing Assistant, South Carolina, 9990736
Timeline
Server
Ink N Ivy
06.2023 - Current
Server
Texas Roadhouse
06.2022 - 06.2023
Certified Nursing Assistant
Kudzu Medical
10.2021 - Current
Certified Nursing Assistant
Summit Hills Skilled Nursing
06.2021 - 10.2021
Associate’s of Science in Nursing -
Greenville Technical College
Nursing -
University of South Carolina Upstate
High School Diploma -
Northwestern High School
Similar Profiles
Ethan KielkowiczEthan Kielkowicz
Barback at Ink N IvyBarback at Ink N Ivy
Madelyn SnowMadelyn Snow
Server at Ink N IvyServer at Ink N Ivy
Mercedes BrownleeMercedes Brownlee
Waitress at Ink N IvyWaitress at Ink N Ivy
Sharon OwensSharon Owens
Construction Worker at Sloane & CompanyConstruction Worker at Sloane & Company
Michael AshleyMichael Ashley
Prep Cook & Event Staff at Something Classic CateringPrep Cook & Event Staff at Something Classic Catering