Alicia Favreau
Beaverton
Summary
Detail-oriented Medical Records Specialist with expertise in medical records management, insurance verification, and appointment scheduling. Committed to enhancing operational workflows and ensuring compliance with healthcare regulations.
Overview
28
28
years of professional experience
Work History
Medical Records Specialist
The Care Team Hospice
Flint, MI
11.2019 - Current
- Managed patient records ensuring accuracy and compliance with healthcare regulations.
- Led initiatives to improve record-keeping practices resulting in enhanced operational workflow.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Ensure all orders signed by all physicians
- Run MAPS to support patient care planning
- Send documents via Adobe for physician signature.
- Kept accurate log of requests for medical information and records.
Admissions Coordinator
Heartland Home Health Care and Hospice
Flint, MI
08.2010 - 11.2019
- Coordinated incoming referrals
- Verified insurance and obtained authorizations
- Facilitated communication between Home Care and Hospice for fragile patients improving care transitions.
- Ran daily stand-up meetings to align team on priorities and patient needs.
Scheduling Supervisor
Regional Cardiology Associates
Grand Blanc, MI
03.1998 - 08.2010
- Supervised scheduling team to ensure efficient operations and patient satisfaction
- Created physicians templates to optimize appointment scheduling and resource allocation
- Scheduled patient appointments and testing, maximizing clinic utilization.
- Utilized knowledge of multiple health insurance plans to verify coverage and minimize billing issues.
Education
GED -
Holly High
Holly, MISkills
- Medical records management
- Insurance verification
- Medical office procedures
- Medical records filing
- DocuSign
- Records request handling
- Release of information
- Medical information release
- Scheduling appointments
- Data entry
- Work well independently
- Adobe
- Allscripts
Timeline
Medical Records Specialist
The Care Team Hospice
11.2019 - Current
Admissions Coordinator
Heartland Home Health Care and Hospice
08.2010 - 11.2019
Scheduling Supervisor
Regional Cardiology Associates
03.1998 - 08.2010
GED -
Holly High