Alicia Gagne
Lehigh Acres,FL
Summary
A seasoned Paramedic and Field Training Officer with Lee County EMS, I excel in high-pressure environments, demonstrating unparalleled critical thinking and effective communication. Well-liked as a mentor for EMTS and paramedics bridging them to successful credentialing and adept at leveraging technology for patient care, my commitment to excellence and teamwork significantly enhances emergency medical outcomes. Aspiring to apply and expand my skills into a new and dynamic role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lee County BOCC
Fort Myers, FL
09.2019 - Current
- Respond to high volume 911 calls
- Assess, treat and triage medical and trauma patients in a timely manner
- Collaboration with peers, trainees/new hires, apprentices/interns, police, fire, supervisors and medical facility staff
- Effectively communicate with patients, families
- Thorough documentation of electronic medical records
- Utilization of electronic equipment including tablets, computer, radios, cell phones, cardiac monitors, ventilators, infusion pumps
- Adherence to policies, procedures, protocols per state and local guidelines
- Generate a thorough report on each patient and provide full documentation noting patient care and status
Urban Search and Rescue (USAR)
TF6
Estero, FL
07.2012 - 02.2025
- Respond to natural and manmade disasters that overwhelm local agencies (hurricane, tornado, building collapse, floods, etc)
- Medical specialist, rope technician, confined space technician, wide area search,
- Well developed skills and training with monthly review of cache
- Yearly recertifications
- Team work, commitment and dedication
Administrative Assistant
Lee County BOCC
Fort Myers, Florida
08.2020 - 08.2022
- QA/QI responsibilities
- Chart review of EMRs
- Data collection for cardiac arrest outcomes
- Assist in recognition of fellow employees (e.g. Phoenix Awards, accolades and commendations
- Development of video documentation of patient and crew experiences linked to Phoenix Awards
Lee County BOCC
Fort Myers, FL
05.2013 - 09.2019
- Train and mentor EMTs and paramedics, both new or promotional
- Foster independence and successful credentialing
- Classroom instruction including BLS, ACLS, PALS, EVOC, EVE, NEOP, monthly in-services instruction
- QA/QI responsibilities
- Skill to enhance learning via individualized study tools
Paramedic
Lee County BOCC
Fort Myers, FL
04.2006 - 05.2013
- Respond to high volume 911 calls
- Assess, treat and triage medical and trauma patients in a timely manner
- Collaboration with peers, trainees/new hires, apprentices/interns, police, fire, supervisors and medical facility staff
- Effectively communication with patients, families
- Thorough documentation of electronic medical records
- Utilization of electronic equipment including tablets, computer, cell phones, radios, cardiac monitors, ventilators and infusion pumps
- Adherence to policies, procedures, protocols per state and local guidelines
- Generate a thorough report on each patient and provide full documentation noting patient care and status
EMT-Basic
Lee County BOCC
Fort Myers, FL
09.2003 - 04.2006
- Respond to high volume 911 calls
- Assess, treat and triage medical and trauma patients in a timely manner
- Collaboration with peers, trainees/new hires, apprentices/interns, police, fire, supervisors and medical facility staff
- Effectively communicate with patients and families
- Thorough documentation of electronic medical records
- Utilization of electronic equipment including tablets, computer, radios, cell phones, cardiac monitors and infusion pumps
- Adherence to policies, procedures and protocols per state and local guidelines
- Generate a thorough report on each patient and provide full documentation noting patient care and status
Education
Associate of Science -
Edison Community (currently FSW)
Fort Myers, FL05-2006
Skills
- Effective communicator
- Experienced de-escalation skills
- Multi-tasker
- Critical thinker
- Works well with others
- Ability to delegate
- Calm under pressure
- Ability to prioritize
- Attention to detail
- Problem solver
- Work outside the box
- Active listener
- Organized and efficient
- Team player
Accomplishments
- Multiple Phoenix Awards
- Two stork awards
- BOCC Length of Service Award - 20 years
- Special Operations Pin (USAR)
- Instructor Pin (EMS Instructor)
- Leadership Academy Alumni Pin
- Outstanding Customer Service Pin
- LCEMS Achievement Award
- FTO Active Award Pin
- FTO Retired Award Pin
Certification
- Paramedic Certification 510618
Affiliations
- Enjoy travel
- Care of 4-year-old granddaughter
- Pet lover
References
References available upon request.
Timeline
Administrative Assistant
Lee County BOCC
08.2020 - 08.2022
Lee County BOCC
09.2019 - Current
Lee County BOCC
05.2013 - 09.2019
Urban Search and Rescue (USAR)
TF6
07.2012 - 02.2025
Paramedic
Lee County BOCC
04.2006 - 05.2013
EMT-Basic
Lee County BOCC
09.2003 - 04.2006
- Paramedic Certification 510618
Associate of Science -
Edison Community (currently FSW)
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