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Associate Principal Engineer

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Versatile, results-driven, and detailed-oriented professional, with hands-on experience in the field of business and total quality management. Demonstrate exceptional executive, interpersonal, and leadership skills reflected in the ability to build strong teams, establish rapport with all clients, and interface with different people from diverse backgrounds. Exemplify outstanding work ethic and sound decision-making skill in dealing with various corporate goals. Leverage proficiency in administering sales forecast, profit and loss progress, and outcome assessment, as well as technical proficiency in utilizing Epicor Prophet 21 software.

Electrical Engineering graduate with hands-on experience in applications engineering and technical support within industrial systems environments. Skilled in reviewing engineering drawings, interpreting technical specifications, and selecting appropriate components through datasheet analysis and cross-functional collaboration. Experience in the wastewater industry. Experienced in supporting project bids and preparing accurate customer quotations while ensuring alignment with engineering and commercial requirements.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Motivated sales professional with a strong foundation in inside sales and customer service. Known for critical thinking and product knowledge, dedicated to achieving sales goals and improving customer engagement.

Alicia Gonzalez

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Inside Sales

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Receptionist & Sales Assistant

Bilingual Customer Service Representative

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High School Diploma -

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Inside Sales

Inside Sales

Inside Sales

Receptionist & Sales Assistant

Bilingual Customer Service Representative

High School Diploma -

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