Alicia Hendershot
Denver,CO
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Seasoned Bartender with 22 years of service at high-end bar. Skillful in providing full food and cocktail service for large groups and sporting events. Dedicated to supporting operations during high-demand events and parties.
Overview
10
10
years of professional experience
Work History
Server
First Watch
Lakewood, Colorado
08.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Bartender
Tacos & Tequila
Centennial, Colorado
12.2024 - 08.2025
- Greeted frequent visitors by name and explained new promotions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Effectively multitasked within fast-paced environment.
- Balanced daily registers and generated sales reports for management.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
Assistant Catering Manager
NY Deli News
Denver, Colorado
05.2023 - 10.2024
- Negotiated contracts with suppliers for food products, equipment rentals and other services.
- Ensured compliance with health and safety regulations in all areas of operation.
- Assisted customers in selecting appropriate menu items based on their requirements.
- Organized and managed the daily operations of the catering department.
- Collaborated with chefs to create recipes for special events.
- Developed menus according to customer preferences and budget constraints.
- Managed financial aspects of catering operations, including budgeting, invoicing, and expense tracking.
- Trained new employees to perform duties.
Bartender
Annies Cafe and Bar
Denver, CO
05.2015 - 06.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Planned and coordinated special events to boost customer numbers and profits.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender
Aviators BBQ
Denver, CO
01.2018 - 01.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Completed regular bar inventories and daily requisition sheets.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Assistant Manager
Sports Collumn
Denver, CO
03.2015 - 08.2017
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Performed opening and closing procedures each day.
Education
Associate of Arts - Hospitality Administration And Management
Front Range Community College
Westminster, CO05.2015
Skills
- Anticipating guest needs
- Extensive spirits knowledge
- Health codes compliance
- Outstanding customer service
Timeline
Bartender
Tacos & Tequila
12.2024 - 08.2025
Server
First Watch
08.2024 - Current
Assistant Catering Manager
NY Deli News
05.2023 - 10.2024
Bartender
Aviators BBQ
01.2018 - 01.2020
Bartender
Annies Cafe and Bar
05.2015 - 06.2022
Assistant Manager
Sports Collumn
03.2015 - 08.2017
Associate of Arts - Hospitality Administration And Management
Front Range Community College