Summary
Overview
Work History
Education
Skills
Certification
COURSEWORK EXPERIENCE
Timeline
Server

Alicia Knapp

Euless,TX

Summary

I am a young, motivated professional with a strong background in customer service and administrative experience. I am looking to expand my skillset in an entry level position that provides opportunities to grow. I offer a multitude of basic skills that transfer well to an office setting, and I also have some personal experience in an office setting. I am efficient, reliable and excited to work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

The Nelson Golf and Sports Club
05.2025 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Delivery Driver

Doordash Inc.
08.2020 - 05.2025
  • Demonstrated efficiency in managing tasks under tight deadlines while ensuring accuracy.

Server

Lusha’s Pizza
04.2020 - 08.2020
  • Ensured timely meal delivery while maintaining high standards of customer satisfaction in a designated area.
  • Managed cash transactions using POS system for approximately $500 each shift.

Hostess/Server

MidiCi Pizza
08.2019 - 05.2020
  • Provided outstanding service through effective order management and meal delivery in a seven-table zone.
  • Took orders and collected payments using a remote POS system, serving approximately 50 customers per shift
  • Responded to and resolved customer issues with professional courtesy

Education

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Tarrant County College
Fort Worth, TX

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University of North Texas
Denton, TX

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Texas Virtual Academy
Lewisville, TX
05.2020

Skills

  • Food Safety
  • Time Management
  • Memo preparation
  • Mail handling
  • Filing and data archiving
  • Scheduling
  • Microsoft

Certification

Proficient in Microsoft office

CPR certified

COURSEWORK EXPERIENCE

  • Essentials Medical Terminology August 2024- October 2024
  • A study of medical terminology, word origin, structure and application
  • MA Interpersonal/Comm Skills August 2024- October 2024
  • The application of basic psychological principles and the study of behavior as they apply to special populations
  • Procedures for self-understanding and social adaptability in interpersonal communication with patients and coworkers in an ambulatory care setting
  • Anatomy/Physiology for Medical Assistant August 2024- October 2024
  • A study of normal human anatomy and physiology of cells, tissues, organs, and systems with overview of common pathophysiology
  • Nutrition Science August 2022- December 2022
  • Normal human anatomy and physiology of cells, tissues, organs, and systems with overview of common pathophysiology
  • Classes, sources, and functions of nutrients; and their digestion, absorption, and metabolism.
  • Eating patterns using database technology demonstrating the relationship between food consumption and nutrient adequacy
  • The economic, cultural, and psychological implications of food choices and eating behaviors
  • Intro to Computers in Business August 2022- December 2022
  • Study of the introductory concepts of computing in business; basic computer components, computer history and programming.

Timeline

Server

The Nelson Golf and Sports Club
05.2025 - Current

Delivery Driver

Doordash Inc.
08.2020 - 05.2025

Server

Lusha’s Pizza
04.2020 - 08.2020

Hostess/Server

MidiCi Pizza
08.2019 - 05.2020

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Tarrant County College

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University of North Texas

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Texas Virtual Academy
Alicia Knapp