Alicia Margalli

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Communicated with customers and team members to solve problems.
• Restocked and organized front of house.
• Assisted with merchandising tasks as needed to maintain restaurant appearance standards and promote product visibility.
• Trained employees on cash register operation, menu specifics and updates, cashier duties, customer service, and cash handling.
• Assisted with the creation of marketing campaigns and social media marketing

• Conducted market research to identify target audiences and optimize marketing efforts for the St Louis Park School District
• Participated in video storytelling and video production training with Captive Media, a video production partner of the school district
• Co-creator of "Small Town in the City" a student-driving multimedia marketing campaign
• Presented the marketing campaign strategy to the School Board
• Researched interesting and relevant content to capture interest and improve marketing outreach

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