Alicia M. Brown
Lawrenceville,GA
Summary
Impactful Pharmaceutical Sales Representative skilled in building strong client relationships through expert support. High-energy sales leader dedicated to exceeding goals while leveraging analytical skills and collaboration for continuous improvement.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Territory Manager
Syneos Health/Kenvue
Atlanta, GA
06.2023 - 06.2026
- Cultivated relationships with key stakeholders, such as medical professionals, healthcare providers, and pharmaceutical distributors, to enhance collaboration and drive sales.
- Increased product share by 9% within the first 6 months of employment.
- Identified new target markets for existing products and developed targeted marketing plans to successfully launch new products.
- Analyzed customer needs and preferences to uncover business opportunities, leading to targeted strategies for market engagement.
- Pilot Team Member of the inaugural launch of the Kenvue Pediatrics unit, thus successfully developing Atlanta.
- Awarded Representative of the Quarter, resulting in promotion of District Mentor/Trainer.
Associate Sales Representative
Daniels Health
Atlanta, GA
09.2022 - 05.2023
- Generated leads and capitalized on business opportunities to increase company revenue
- Developed and significantly grew assigned territory within 26% in first 6 months
- Identified new customers through pipelining, pre-qualification and territory analysis management
- Delivered MCF value proposition to prospective clients and built brand awareness and partnership
- Produced reports on territory performance and identified areas for development while reviewing activities and strategies to maximize results
- 97% to plan with over $75k in growth YTD 2022
Assistant Branch Manager
Enterprise Holdings
McDonough, USA
06.2018 - 07.2022
- Developed and executed inside and outside sales plans, capitalizing on current and new business opportunities to increase branch revenue.
- Managed daily rental operations, driving inside and outside sales efforts to enhance overall branch performance.
- Forecasted, planned, and executed branch strategies on a monthly basis to accomplish profitability goals.
- Trained and developed team of 8 employees in customer service and sales skills, contributing to improved team performance and profitability.
- Solicited Enterprise protections and premium features while remaining a top performer in East Region
- Gained management experience overseeing operations at Hartsfield-Jackson International Airport
Customer Service Staff
Publix Super Market Place
McDonough, USA
05.2012 - 04.2018
- Provided each customer with premier customer service
- Resolved customer complaints by actively listening to concerns and providing tailored solutions
- Collaborated with team to perform cashier duties, assist customers, and maintain cleanliness
- Retained up-to-date knowledge of store policies regarding payments, returns, and exchanges
- Complete and issue money orders and other money transfers
- Compiled weekly monetary reports for store manager and organized inventory balances for accuracy
- Performed opening duties, including creating tills and checking all equipment for correct operation
Education
Bachelor of Business Administration - Management
University of West Georgia
Carrollton, GASkills
- Revenue Generation
- Lead Generation
- Pipeline Development
- Market Entry Strategies
- Sales Forecasting
- Account and Customer Management
- Competitive Analysis
- Healthcare Market Insights
- Negotiating/Closing
- Strategic Planning
- Relationship selling
- Networking
- Persuasive Communication Skills
- Critical and Analytical Thinking
- Leadership skills
- Business Acumen
Certification
- Rep of the Quarter-Q1 2025
- High Achiever Award 2025
- Contagious Heart Award 2024
- Rep of the Quarter- Q3 2024
- Top Management Assistant Performer- May 2020
- Top Half Management Trainee Performer- July 2019
- Top Management Trainee Intern Performer- May 2017
- CPR, AED and First Aid Certified from the American Red Cross- May 2011-Present
Timeline
Territory Manager
Syneos Health/Kenvue
06.2023 - 06.2026
Associate Sales Representative
Daniels Health
09.2022 - 05.2023
Assistant Branch Manager
Enterprise Holdings
06.2018 - 07.2022
Customer Service Staff
Publix Super Market Place
05.2012 - 04.2018
Bachelor of Business Administration - Management
University of West Georgia