Alicia Nunez
Dallas,TX
Summary
Proactive and creative professional with a strong sense of loyalty, discipline, and a commitment to continuous improvement. Experienced in customer service, hospitality, and casino operations. Capable of working under pressure and contributing to the success of projects.
Overview
30
30
years of professional experience
Work History
Sales Associate
Baker Sports
Dallas, US
03.2024 - 07.2024
- Assisted customers with product selection and provided knowledgeable sales support in a shoe store.
Apartment Cleaner
Vista Park
Dallas, US
10.2023 - 02.2024
- Performed complete cleanings of apartments
Operational Assistant
Casino Bellagio
Maracay, Venezuela
12.2022 - 06.2023
- Dealer for poker, roulette, blackjack, and baccarat
- Provided exceptional customer service
Operational Assistant
VIP Mundijuegos
Bucaramanga, Colombia
02.2021 - 09.2021
- Dealer for poker, roulette, blackjack, Omaha, and Texas Hold'em
- Delivered personalized VIP customer experiences
Dealer
Fiesta Casino Guayana
Puerto Ordaz, Venezuela
10.2001 - 10.2003
- Specialized in table games: poker, roulette, blackjack, and baccarat
- Assisted customers in gaming-related services
Server
Hotel Comfortel Isla Bonita
Nueva Esparta, Venezuela
01.1996 - 01.1999
- Focused on fine dining and hospitality services
Server
Hotel Portofino Mare
Nueva Esparta, Venezuela
01.1995 - 01.1996
- Delivered high-quality table service to guests
Education
High School Diploma -
Aula Activa
Nueva Esparta, Venezuela01.1994
Skills
- Customer service
- Attention to detail
- Bartending
- Serving
- Pastry decoration
- Cake decoration
- Piping skills
- Dealer expertise
- Poker
- Roulette
- Blackjack
- Baccarat
- Microsoft Word
- Microsoft Excel
References
- Kenia Barreto, 214-715-0672
- Alberto Hernandez, 214-715-1660
Personal Information
- Date of Birth: 06/27/76
- Marital Status: Married
Certifications
- Customer Service Training, 18 hours, Cámara de Turismo del Estado Bolívar, 2004
- Casino Dealer Training, 6 months, Fiesta Casino Guayana, 2002
- Food Hygiene Certificate, PHCC, 1996
- Service and Care of Wines, Bodegas Pomar, 1997
- VII Ibero-American Summit Training, Comfortel Hotels, 1997
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Sales Associate
Baker Sports
03.2024 - 07.2024
Apartment Cleaner
Vista Park
10.2023 - 02.2024
Operational Assistant
Casino Bellagio
12.2022 - 06.2023
Operational Assistant
VIP Mundijuegos
02.2021 - 09.2021
Dealer
Fiesta Casino Guayana
10.2001 - 10.2003
Server
Hotel Comfortel Isla Bonita
01.1996 - 01.1999
Server
Hotel Portofino Mare
01.1995 - 01.1996
High School Diploma -
Aula Activa