Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Nyambwa

Fort Wayne,IN

Summary

Dynamic business owner with a proven track record at Cheeky Choices, enhancing brand visibility and customer engagement. Skilled in customer relations and financial management, I successfully boosted revenue by identifying new opportunities. Committed to collaboration, I trained staff to elevate service quality, ensuring exceptional client satisfaction and retention.

Overview

17
17
years of professional experience

Work History

Business Owner

Cheeky Choices at Painted Tree
Fort Wayne, IN
01.2024 - 04.2026
  • Developed and executed marketing strategies to enhance brand visibility and customer engagement.
  • Managed daily operations, ensuring optimal product presentation and inventory management.
  • Trained staff on customer service protocols to improve client satisfaction and retention rates.
  • Implemented sales initiatives that increased foot traffic and improved overall sales performance.
  • Analyzed customer feedback to refine product offerings and align with market trends.
  • Oversaw financial management, including budgeting and expense tracking for sustainable growth.
  • Established strong customer relationships through excellent communication and attentive service.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Business Owner

Airbnb
Fort Wayne IN
11.2019 - 05.2024

Property Operations: Managed day-to-day maintenance, cleaning turnovers, and property upkeep to guarantee 5-star guest experiences.Customer Service: Communicated with guests from booking to checkout, maintaining a Superhost status with excellent public reviews.Financial Management: Handled dynamic pricing, budgeting, expense tracking, and revenue optimization.Marketing & SEO: Optimized listings across platforms, managed photography, and adjusted descriptions to maximize occupancy rates.

Substitute Teacher

Southwest Allen County Schools
Fort Wayne, IN
10.2019 - 10.2022
  • Delivered engaging lesson plans to diverse student groups in accordance with curriculum standards.
  • Adapted instructional materials to meet varied learning styles and needs of students.
  • Managed classroom behavior effectively, fostering a positive learning environment for all students.
  • Collaborated with full-time teachers to ensure continuity and consistency in lesson delivery.
  • Implemented assessments to evaluate student progress, providing feedback for improvement.
  • Developed rapport with students, enhancing their engagement and participation in class activities.
  • Assisted in the preparation of classroom resources, ensuring a well-organized educational setting.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Registered Nurse

New York Department Of Corrections
Coxsackie, NY
08.2013 - 06.2016
  • Administered medications and monitored patient responses in correctional facility settings.
  • Conducted health assessments and documented findings in electronic medical records system.
  • Collaborated with interdisciplinary teams to develop and implement care plans for inmates.
  • Educated patients on health management, disease prevention, and medication adherence.
  • Responded to medical emergencies, providing critical care while ensuring safety protocols were followed.
  • Evaluated treatment outcomes and adjusted care strategies to improve overall inmate health programs.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Registered Nurse

Serenity Home Health Agency
Miami, FL
02.2011 - 06.2013
  • Administered medications and treatments in compliance with facility protocols.
  • Monitored patient vital signs and reported significant changes to medical staff.
  • Developed individualized care plans based on patient assessments and needs.
  • Collaborated with multidisciplinary teams to ensure comprehensive inmate health care.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.

Nurse Educator

Ross University School of Medicine
Portsmouth Dominica
08.2009 - 12.2010
  • Monitored student progress through hands-on evaluations and discussion groups.
  • Assisted faculty in creating curriculum that meets accreditation requirements.

Registered Nurse

Wesley Hospital
Wichita, KS
04.2009 - 08.2009
  • Administered medications and monitored patient responses in correctional facility settings.
  • Conducted health assessments and documented findings in electronic medical records system.
  • Collaborated with interdisciplinary teams to develop and implement care plans for inmates.
  • Educated patients on health management, disease prevention, and medication adherence.
  • Responded to medical emergencies, providing critical care while ensuring safety protocols were followed.
  • Evaluated treatment outcomes and adjusted care strategies to improve overall inmate health programs.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Education

Bachelor of Science - Nursing

Wichita State University
Wichita, KS
12-2008

Skills

  • Team collaboration and leadership

Customer relations

Attention to detail

Driven and determined

Team collaboration and leadership

Timeline

Business Owner

Cheeky Choices at Painted Tree
01.2024 - 04.2026

Business Owner

Airbnb
11.2019 - 05.2024

Substitute Teacher

Southwest Allen County Schools
10.2019 - 10.2022

Registered Nurse

New York Department Of Corrections
08.2013 - 06.2016

Registered Nurse

Serenity Home Health Agency
02.2011 - 06.2013

Nurse Educator

Ross University School of Medicine
08.2009 - 12.2010

Registered Nurse

Wesley Hospital
04.2009 - 08.2009

Bachelor of Science - Nursing

Wichita State University