
Dynamic business owner with a proven track record at Cheeky Choices, enhancing brand visibility and customer engagement. Skilled in customer relations and financial management, I successfully boosted revenue by identifying new opportunities. Committed to collaboration, I trained staff to elevate service quality, ensuring exceptional client satisfaction and retention.
Property Operations: Managed day-to-day maintenance, cleaning turnovers, and property upkeep to guarantee 5-star guest experiences.Customer Service: Communicated with guests from booking to checkout, maintaining a Superhost status with excellent public reviews.Financial Management: Handled dynamic pricing, budgeting, expense tracking, and revenue optimization.Marketing & SEO: Optimized listings across platforms, managed photography, and adjusted descriptions to maximize occupancy rates.
Customer relations
Attention to detail
Driven and determined
Team collaboration and leadership