ALICIA PEVERLY
South Boston,MA
Summary
Exceptionally driven, motivated, results oriented and detailed executive coordinator with several years of experience in assisting high profile clients with a track record of success and keen sense of accountability. Excels at outperforming companies set objectives in a dynamic environment as well as exceeding client’s expectations by building strong partnerships with managements teams. Holds a unique combination of skills in business operations, administrative management, strategic relationship building to support a diverse audience and become an extension of the executive team.
Overview
10
10
years of professional experience
Work History
Operations Specialist
TJX Companies
12.2023 - Current
- Set up interviews using Outlook and Microsoft teams.
- Tracked and analyzed reports to determine needed improvements.
- Sent out offer letters to candidates.
- Runs background checks using companies software.
- Assisted with the onboarding process from start to finish.
- Developed and updated tracking spreadsheets using OneNote and Excel.
Talent Acquisition/ Administrative Coordinator
Converse
04.2021 - 09.2023
- Spearheaded event and training coordination efforts that streamlined companies’ fluidity and effectiveness
- Executed strategies to achieve scalability and efficiency while meeting talent acquisition needs
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster relationships that showcased a collaborative and inclusive culture
- Supported the recruitment process from outreach to onboarding, acting as a lead communication ambassador
- Managed VP and C-suite calendar activities to coordinate continuous flow of interviews in dynamic environment
- Implemented effective outreach process to assess qualified individuals, review referral candidates as well as maintain an ongoing communication with existing prospects
- Actively engaged in providing high level customer service, administrative support, and project coordination throughout the recruiting process to exceed organization’s expectations
Administrative Assistant/ Human Resource Coordinator
Amazon
09.2020 - 04.2021
- Supported candidate activity to ensure all electronic paperwork is completed on time
- Provided follow-up correspondence to candidates on recruiting status via phone and email
- Represented and promoted Amazon to potential applicants by providing information, responding to questions, and collecting applicant data
- Assisted in the coordination of recruiting activities
- Assisted in the onboarding of new hires such as I9 paperwork, and administrating drug tests
- Identified opportunities to improve candidate experience and workflow efficiency
- Developed and maintained comprehensive knowledge of recruitment, employment, compensation, benefits, pay administration, and other related organizational policies, practices, procedures, and/or regulations
- Handled and prioritized multiple ranges of advanced administrative duties with wide latitude for independent judgment and initiative
- Collaborated with recruitment and HR professional to achieve hiring goals
Executive Assistant
Global Marble & Granite Inc
09.2019 - 09.2020
- Proactively managed CEO’s daily meetings, appointments, travel accommodations as well as administrative tasks
- Optimized a refined process of maintaining and growing client database to assist sales teams exceed their targets
- Created presentations for events ranging from company and product overviews to roadshows and seminars
- Collaborated with upper management to write personalized letters and emails on their behalf
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Answered and directed phone calls, provided general support to clients and efficiently managed emails
- Managed service estimates, organized invoice database and processing payments in a timely manner
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
Server
Torinos Restaurant And Bar
05.2016 - 09.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Faro Italian Grille
06.2014 - 09.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
B.A. - Psychology
University of New Hampshire
05.2018
Skills
- Microsoft Office Suite, QuickBooks, Smartsheet Database
- Event & Meeting Planning
- Scheduling & Coordination
- Project Management
- Administration & Reporting
- Remote Conferencing & Communication
- Relationship Management
- Verbal & Written Communication
- Complex Problem Solving
- Recruitment Management
- Applicant Qualification
- Candidate Searching
- New Hire Onboarding
- Time Management
Timeline
Operations Specialist
TJX Companies
12.2023 - Current
Talent Acquisition/ Administrative Coordinator
Converse
04.2021 - 09.2023
Administrative Assistant/ Human Resource Coordinator
Amazon
09.2020 - 04.2021
Executive Assistant
Global Marble & Granite Inc
09.2019 - 09.2020
Server
Torinos Restaurant And Bar
05.2016 - 09.2018
Server
Faro Italian Grille
06.2014 - 09.2015
B.A. - Psychology
University of New Hampshire
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