Alicia Pischke
Santa Maria,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Orcutt Unified School District
2022.12 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Administrative Office Professional
Santa Barbara County Probation Department
2014.10 - 2022.12
- Processed incoming and outgoing mail and packages according to established procedures.
- Enhanced team productivity by coordinating schedules, managing travel arrangements, and organizing meetings for staff members.
- Supported executive-level staff with detailed calendar management, meeting preparation, and correspondence drafting.
- Maintained a professional and welcoming office atmosphere by greeting visitors, answering phone calls promptly, and addressing any in-person inquiries with courtesy.
- Managed inventory levels to ensure adequate office supplies were always available while minimizing costs through strategic purchasing decisions.
- Created and maintained databases to track and record client data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Contributed to a cohesive team atmosphere by fostering open communication among colleagues and providing support when needed.
- Reduced errors in data entry by implementing thorough quality control measures before submitting information into the county database.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Juvenile Detention Officer
Santa Barbara County Probation Department
2004.11 - 2014.10
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
- Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Built solid relationships with staff and residents to keep institution safe and secure.
Education
Bachelor of Science - Criminal Justice
Chapman University
Santa Maria, CASkills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Ability to use computer operating system, word processing, and email software at a level necessary to create documents and send and respond to email messages
- Customer and client relations
- Professional Communication
- Relationship Building
- Documentation And Reporting
- Confidential Document Control
- Prioritization
Timeline
Substitute Teacher
Orcutt Unified School District
2022.12 - Current
Administrative Office Professional
Santa Barbara County Probation Department
2014.10 - 2022.12
Juvenile Detention Officer
Santa Barbara County Probation Department
2004.11 - 2014.10
Bachelor of Science - Criminal Justice
Chapman University