Alicia Romo
Denton,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Server
Chick Fill A
10.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Preschool Assistant Teacher
Sunnydaycare
12.2021 - 08.2022
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Sales Associate
Dillard's
08.2019 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Server
Snuffer's
03.2021 - 11.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
R. L Turner High School
Carrollton, TX06.2019
Skills
- Cool Under Pressure
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Warm and Friendly
- Transactions and Cash Handling
- High-Energy and Stamina
- Ability to Lift 30 Pounds
- Billing and Payment Processing
- Suggestive Selling
- Active Listening
- Guest Satisfaction
Timeline
Preschool Assistant Teacher
Sunnydaycare
12.2021 - 08.2022
Server
Chick Fill A
10.2021 - Current
Server
Snuffer's
03.2021 - 11.2021
Sales Associate
Dillard's
08.2019 - 12.2021
High School Diploma -
R. L Turner High School
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