Alicia Sanders
Brooklyn,NY
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Central Caribbean Bakery
06.2020 - Current
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Create an average of 65 labels and invoices are printed each day
- Meetings, appointments, events, and delivery arrangements are all meticulously coordinated via calendar management
- Performed various administrative tasks by filing, copying, and faxing documents.
- Serve as the primary point of contact for incoming catered orders, answering questions and resolving any issues that may occur.
Student Teacher Intern
Early Childhood Learning Center Program
06.2022 - 11.2022
- Cultivated positive relationships with parents, staff, and students.
- Kept records of student progress for teachers and parents, noting behavior patterns, grades, comprehension, and personal growth.
- Researched and presented new learning tools and methods for classroom application.
- Supported teachers in preparing 3 individualized learning plans for underperforming students.
- Monitored classrooms of 13 children for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Utilized various teaching techniques and strategies to engage students in learning
Scheduling Coordinator
Robert Half
02.2020 - 06.2020
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Care requirements were effectively communicated to physicians and patients
- Collected personal data such as name, DOB, and insurance information
- Maintain patient confidentiality in accordance with HIPPA rules
- Scheduled 35-70 medical appointments in respective doctors' calendars
Education
Bachelor of Science - Public Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2025
Associate of Arts - Human Services
LaGuardia Community College of The City University of New York
Long Island City, NY06.2022
Skills
- Appointment Scheduling
- Attention To Detail
- Database Management
- Document Retrieval
- Clerical Skills
- Customer Relations
- Electronic Medical Records
- Medical Terminology
- Policies and Procedures
- Presentation Tools (Excel, PowerPoint, & Word)
- Verbal & Written Communication
Timeline
Student Teacher Intern
Early Childhood Learning Center Program
06.2022 - 11.2022
Administrative Assistant
Central Caribbean Bakery
06.2020 - Current
Scheduling Coordinator
Robert Half
02.2020 - 06.2020
Bachelor of Science - Public Administration
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Human Services
LaGuardia Community College of The City University of New York
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