Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alicia S. Beco

Hyannis,USA

Summary

Accounts Receivable Manager with extensive experience at InnSeason Management INC., specializing in financial analysis and collections management. Successfully reduced bad debt by 10% while leading a high-performing team. Expertise in compliance monitoring and relationship building, enhancing operational efficiency and achieving strategic financial objectives.

Overview

26
26
years of professional experience

Work History

Accounts Receivable Manager

InnSeason Management INC.
Hyannis, MA
01.2017 - Current
  • Collected and posted over $10 million in monthly payments from property owners.
  • Managed accounts receivable team that oversaw billing and collections for nine properties.
  • Reduced bad debt for resorts by up to 10 percent through effective collection strategies.
  • Provided strategic guidance to improve budget adherence and operational efficiency at resorts.

Sr. Portfolio Collections Manager

InnSeason Management INC.
Hyannis, MA
01.2003 - Current
  • Managed $34 million portfolio, achieving strong financial gains through strategic initiatives.
  • Supervised 15 collection agents in recovery of delinquent mortgage payments.
  • Maintained productive relationships with vendors to ensure compliance in account collections.
  • Received "Best Portfolio Performance Award" from American Resort Development Association (ARDA).
  • Developed and implemented outbound calling scripts and strategies for effective communication.
  • Conducted regular team meetings to enhance procedures and improve performance.
  • Streamlined processes to optimize collections and enhance operational efficiency.

Human Resource Manager

Curran Management Services
Johnson City, TN
01.2002 - 01.2003
  • Recruited and hired telemarketing agents to enhance team performance.
  • Conducted staff orientation and training to ensure effective onboarding.
  • Developed and implemented work policies and procedures for operational efficiency.
  • Collaborated with outside vendors for payroll processing for over 200 employees.

Telemarketing Agent

Curran Management Services
Johnson City, TN
01.2000 - 01.2002
  • Conducted outbound cold calls to schedule appointments for timeshare presentations.
  • Followed up on confirmed appointments to ensure customer attendance.
  • Developed sales strategies for implementation by telemarketing staff.

Education

MASTER OF SCIENCE - PROJECT MANAGEMENT

WALDEN UNIVERSITY
MINNEAPOLIS, MN

GRADUATE CERTIFICATE - ADVANCED PROJECT MANAGEMENT

WALDEN UNIVERSITY
MINNEAPOLIS, MN

MASTER OF HEALTHCARE ADMINISTRATION -

Walden University
Minneapolis, MN

BS - Family Consumer Science Business, Special Education Learning Disability

SOUTH CAROLINA STATE UNIVERSITY
ORANGEBURG, SC

Medical Terminology Course -

CENGAGE LEARNING ONLINE
United States

Skills

  • Financial analysis and cash flow management
  • Collections and billing oversight
  • Accounts reconciliation
  • Compliance monitoring

References

References furnished upon request.

Timeline

Accounts Receivable Manager

InnSeason Management INC.
01.2017 - Current

Sr. Portfolio Collections Manager

InnSeason Management INC.
01.2003 - Current

Human Resource Manager

Curran Management Services
01.2002 - 01.2003

Telemarketing Agent

Curran Management Services
01.2000 - 01.2002

MASTER OF SCIENCE - PROJECT MANAGEMENT

WALDEN UNIVERSITY

GRADUATE CERTIFICATE - ADVANCED PROJECT MANAGEMENT

WALDEN UNIVERSITY

MASTER OF HEALTHCARE ADMINISTRATION -

Walden University

BS - Family Consumer Science Business, Special Education Learning Disability

SOUTH CAROLINA STATE UNIVERSITY

Medical Terminology Course -

CENGAGE LEARNING ONLINE

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