Alicia Scott
Palmetto,FL
Summary
Dedicated Pharmacy Technician with experience at Publix, skilled in medication dispensing and insurance billing. Proven ability to enhance patient care through effective team collaboration and problem-solving. Committed to maintaining confidentiality and optimizing workflow, ensuring compliance with safety regulations while delivering exceptional customer service.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
Publix
11635 Moccasin Wallow Road, Parrish, FL 34219
07.2005 - 08.2025
- Assisted pharmacists in dispensing medications and verifying prescription accuracy.
- Maintained organized inventory of pharmaceuticals and medical supplies.
- Supported patient interactions by providing information on medication usage and side effects.
- Operated pharmacy software for prescription processing and record management.
- Collaborated with healthcare team members to optimize patient care services.
- Participated in training sessions to enhance knowledge of pharmaceutical products and practices.
- Contributed to a clean, organized workspace to promote efficient pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ensured compliance with safety regulations and proper handling of hazardous materials.
Education
GED -
Southeast High School
Bradenton, FLSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Prescription filling
- Answering customer questions
- Patient confidentiality
- Employee training
- Cash register operations
- Insurance processing
Timeline
Pharmacy Technician
Publix
07.2005 - 08.2025
GED -
Southeast High School