Alicia Veronica Pinedo Cerron

• Provide exceptional customer service in a fast-paced restaurant environment
• Assist guests with menu selections, specials, and wine recommendations
• Accurately take and deliver food and beverage orders in a timely manner
• Coordinate and assist with private events, including weddings, graduations, and showers
• Maintain a professional, friendly atmosphere while resolving customer concerns
• Collaborate with team members to ensure smooth daily operations

• Greeted and seated guests while providing friendly, professional service
• Managed reservations using OpenTable and coordinated guest seating
• Assisted customers with takeout and delivery orders through Uber Eats and DoorDash
• Communicated with staff to maintain efficient restaurant operations
• Supported serving staff during busy shifts as needed

• Managed organization and restocking of the shoe department
• Assisted customers with product selection and provided attentive service
• Operated cash register and processed transactions accurately
• Resolved inventory issues and maintained organized merchandise displays
• Worked efficiently in a high-volume retail environment

• Assisted customers with merchandise selection and product recommendations
• Restocked inventory and maintained organized sales displays
• Delivered friendly customer service in a fast-paced retail environment
• Supported daily store operations and team objectives

1993-1996