Alicia Wold
Coralville,IA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Carousel Nissan
07.2024 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Increased dealership revenue through effective negotiation and closing techniques.
Outside Sales Representative
Allstate Insurance
11.2023 - 06.2024
- Responded to customer calls swiftly to resolve issues and answer questions.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
- Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
- Developed and implemented promotional strategies to increase customer base.
BDC Agent
Deery Brother's Chrysler Dodge Jeep and Ram
04.2023 - 11.2023
- Assisted in the development of promotional materials, resulting in increased brand awareness among target demographics.
- Coordinated special events for prospective customers, generating interest in dealership offerings and driving foot traffic onsite.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
B2B Sales Representative
Infinity Contacts INC.
01.2022 - 02.2023
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Worked closely with internal support teams to resolve any client issues or concerns quickly and effectively.
- Provided valuable feedback from customers to inform product development efforts.
- Identified potential upsell opportunities to increase average deal size and maximize revenue potential.
Education
Associate of Arts - Liberal Arts
Kirkwood Community College
Cedar Rapids, IA05-2008
Skills
- Customer Service
- Teamwork and Collaboration
Timeline
Sales Associate
Carousel Nissan
07.2024 - Current
Outside Sales Representative
Allstate Insurance
11.2023 - 06.2024
BDC Agent
Deery Brother's Chrysler Dodge Jeep and Ram
04.2023 - 11.2023
B2B Sales Representative
Infinity Contacts INC.
01.2022 - 02.2023
Associate of Arts - Liberal Arts
Kirkwood Community College