Summary
Work History
Education
Skills
Timeline
SalesAssociate

Alicia J Walker

Hanover Park,IL

Summary

Talented Customer Service Representative bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Work History

Sales Associate

Fellas Department Store
Chicago, IL
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by 10%.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Cashier

McDolnalds
Chicago, IL
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Office Assistant

E-Fax
Chicago, IL
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of 10-20 scheduled appointments daily.
  • Delivered clerical support by handling range of routine and special requirements.

Education

GED -

Lake Park High School
Roselle, IL

College of DuPage
Glen Ellyn, IL

Empire Cosmetology School
Hanover Park, IL

Skills

  • Customer Service
  • Dispute Mediation
  • Educational Sales
  • Product Recommendations
  • Time Management
  • Retail Knowledge
  • Persuasive Selling
  • Credit and Cash Transactions

Timeline

Sales Associate

Fellas Department Store

Cashier

McDolnalds

Office Assistant

E-Fax

GED -

Lake Park High School

College of DuPage

Empire Cosmetology School

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Alicia J Walker