Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alida Barbosa

Hesperia

Summary

Results-driven professional with a strong background in client support and data management at Calbear Transport. Improved service delivery by implementing effective task prioritization and analytical strategies. Ensured confidentiality and promoted teamwork, leading to a well-organized and secure workplace. Committed to continuous learning and operational excellence.

Overview

14
14
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Calbear Transport
Upland
12.2023 - 07.2025
  • Answered customer calls, delivering exceptional service and support.
  • Handled invoice processing to ensure accurate billing.
  • Coordinated dispatching operations for efficient service delivery.
  • Maintained office cleanliness to create a professional environment.
  • Conducted vehicle inspections, ensuring secure strapping for safety.

PAYROLL ASSISTANT

First Quality Painting
Chino
04.2014 - 11.2023
  • Maintained payroll accuracy by calculating, collecting, and entering relevant data.
  • Addressed discrepancies in timekeeping records with direct employee communication.
  • Supported new hires in completing essential payroll forms from day one.
  • Executed efficient processing of new hire documents and paperwork.
  • Revised employee files to reflect updates in address or salary changes.
  • Tracked hours worked, overtime, and leave balances for precise payroll processing.
  • Safeguarded confidentiality of sensitive employee information during record handling.
  • Provided timely responses to employee inquiries regarding payroll matters.

WAREHOUSE SHIPPING CLERK

Kimco Staffing Services Inc.
Chino
11.2011 - 03.2013
  • Prioritized high-priority shipments to expedite order fulfillment effectively.
  • Developed an easily accessible repository for essential shipping documentation through upgraded filing systems.
  • Fostered a collaborative work environment by establishing strong relationships with colleagues.
  • Contributed to a safer warehouse by maintaining clean and organized workspaces.

Education

Certificate - Phlebotomy

US COLLEGES
Victorville, CA

Garey Senior High School
Pomona, CA

Skills

  • Client support
  • Effective listening
  • Analytical thinking
  • Data management
  • Task prioritization
  • Rapid learner
  • Documentation skills

Languages

Spanish, Native or Bilingual

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Calbear Transport
12.2023 - 07.2025

PAYROLL ASSISTANT

First Quality Painting
04.2014 - 11.2023

WAREHOUSE SHIPPING CLERK

Kimco Staffing Services Inc.
11.2011 - 03.2013

Certificate - Phlebotomy

US COLLEGES

Garey Senior High School

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