Alin Bernal
Manor,TX
Summary
Dynamic and results-driven Insurance Agent with Fred Loya Insurance, adept at enhancing client retention through exceptional customer service and effective communication. Bilingual and licensed, I excel in policy renewals and cross-selling, consistently achieving sales targets while maintaining professionalism and ethical standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Agent
Fred Loya Insurance
Austin, TX
11.2020 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Education
Martin High School
Laredo, TXSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client retention
- Policy renewals
- Client account management
- Bilingual
- Data entry
- Computer knowledge
- Fast learning
- Memory retention
Certification
OSHA 10
Limited lines insurance agent
Timeline
Insurance Agent
Fred Loya Insurance
11.2020 - Current
Martin High School