ALINA Garcia
Spring
Summary
Experienced job seeker with a diverse range of skills and a proven track record of success. Adept at tackling challenges head-on and delivering results. Strong analytical abilities and attention to detail enable the identification of opportunities for improvement and implementation of effective solutions. Excellent communication skills facilitate seamless collaboration with cross-functional teams and building strong client relationships. Dedicated professional committed to achieving excellence in all endeavors.
Overview
16
16
years of professional experience
Work History
Senior Mortgage Loan Processor
NETWORK FUNDING, LP
03.2016 - Current
- Provided updates to borrowers on loan status and next steps.
- Maintained detailed records of each loan file throughout processing.
- Reduced turnaround time for mortgage approvals through effective communication with underwriters and loan officers.
- Increased productivity by implementing time-saving strategies such as standardized checklists and document templates.
- Improved interdepartmental communication by establishing clear protocols for sharing information among team members.
- Managed a large pipeline of loans, prioritizing tasks to ensure deadlines were met consistently.
- Played an instrumental role in reducing errors through thorough review processes and attention to detail in reviewing applicant information.
- Adapted quickly to changing market conditions, effectively adjusting workflow priorities based on fluctuating application volumes or regulatory shifts.
- Provided comprehensive support to loan officers, ensuring they had all necessary information to make informed decisions on mortgage applications.
- Mentored junior colleagues, offering guidance on best practices for managing workloads and meeting performance metrics.
- Maintained a high level of accuracy in data entry, ensuring all loan applications were processed without errors.
RISK OPERATIONS ANALYST
JPMorgan Chase
01.2009 - 02.2015
- Maintained accurate records of all identified risks, enabling timely reporting to senior management and stakeholders.
- Collaborated with cross-functional teams to develop strategies for mitigating identified risks.
- Reviewed existing policies and procedures for alignment with current best practices in risk management, leading to necessary updates or revisions where applicable.
- Enhanced risk identification by developing and implementing comprehensive risk assessment tools.
- Streamlined risk operations processes for improved efficiency and reduced errors.
- Assessed third-party vendor risks through detailed evaluation of their security practices, financial stability, and overall reputation.
Education
High School Diploma -
KLEIN FOREST HIGH SCHOOL
HOUSTON, TX05-2008
Skills
- Loan processing proficiency
- Strong communication skills
- Collaboration and teamwork
- Time management capabilities
- Fraud detection awareness
- Documentation review
- Ethical conduct and integrity
- Industry networking
- Credit evaluation
- Processing procedures
- File management
- Pipeline management
Accomplishments
- Collaborated with team of 3 in the development of Verification of Employment systems.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Senior Mortgage Loan Processor
NETWORK FUNDING, LP
03.2016 - Current
RISK OPERATIONS ANALYST
JPMorgan Chase
01.2009 - 02.2015
High School Diploma -
KLEIN FOREST HIGH SCHOOL
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