Alina Gonzalez
Pittsburg,CA
Summary
Proven motivated and efficient worker with a track record of enhancing customer satisfaction. Excelled in relationship building, cash handling, and demonstrating exceptional people skills and financial accuracy. Adapted to high-stress situations, ensuring a seamless experience. Skilled in teamwork and problem-solving, consistently meeting and exceeding customer expectations. Very versatile and can do whatever may be needed as I tend to learn pretty easily.
Overview
2
2
years of professional experience
Work History
Sales Associate
Shoe Palace
Pittsburg, CA
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Journeys Shoe Store
Concord, CA
09.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Accelerated Bachelors In Science Of Nursing - Public Health And Nursing
Grand Canyon University
Phoenix, AZSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Store Opening and Closing
Experience
I currently have no professional experience in this area but am more than interested in it. Once I finish my program I plan to move into pediatrics, I have so many kids around me all the time and have been told time and time again about how much patience I have. I help care for my nephew almost everyday and it has never made me anything but happy.
Timeline
Sales Associate
Shoe Palace
05.2024 - Current
Sales Associate
Journeys Shoe Store
09.2022 - 04.2024
Accelerated Bachelors In Science Of Nursing - Public Health And Nursing
Grand Canyon University