Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alina Kisseih

Murfreesboro,TN

Summary

Dedicated and patient-oriented Pharmacy Technician with over four years of experience in retail pharmacy settings. Skilled in prescription processing, insurance resolution, patient communication, and immunization support. Holds a Bachelor of Science in Biology with strong healthcare experience and a proven ability to work efficiently in fast-paced environments while delivering exceptional patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart Pharmacy
Murfreesboro, TN
07.2023 - Current
  • Process prescriptions accurately while maintaining patient confidentiality.
  • Communicate with patients regarding medications, insurance, and prescription status.
  • Resolve insurance claim issues and assist with prior authorizations.
  • Provide excellent customer service in a high-volume retail pharmacy environment.
  • Support daily pharmacy operations while ensuring compliance with safety procedures.
  • Assisted pharmacists in preparing prescriptions and distributing medications to enhance workflow efficiency.

Pharmacy Technician

Publix Pharmacy
Clarksville, TN
06.2020 - 07.2023
  • Counted and filled prescriptions accurately, ensuring patient safety and compliance.
  • Entered prescription information and directions into the pharmacy system.
  • Administered immunizations as an immunization-certified technician.
  • Collaborated with insurance providers to resolve prescription coverage issues, facilitating timely access to medications.
  • Assisted customers with medication pickup and addressed pharmacy-related questions to enhance service experience.
  • Maintained organization and efficiency within the pharmacy workflow.

Education

Bachelor of Science - Biology

Middle Tennessee State University (MTSU)
Murfreesboro, TN
12-2025

Associate Degree - Medical Laboratory Science

Austin Peay State University
Clarksville, TN

Skills

  • Prescription Processing
  • Insurance Billing & Resolution
  • Retail Pharmacy Operations
  • Patient Care
  • Pharmaceutical knowledge
  • Attention to Detail
  • Time Management
  • Microsoft Excel
  • Computer Literacy
  • Problem resolution
  • Medication Dispensing
  • Customer Service
  • Communication Skills

Certification

  • Immunization Certified
  • CPR Certified

Timeline

Pharmacy Technician

Walmart Pharmacy
07.2023 - Current

Pharmacy Technician

Publix Pharmacy
06.2020 - 07.2023

Bachelor of Science - Biology

Middle Tennessee State University (MTSU)

Associate Degree - Medical Laboratory Science

Austin Peay State University
Alina Kisseih