Alina Marco
Lakewood,WA
Summary
Motivated student with foundational knowledge in accounting and practical experience in customer service. Engages in problem-solving and supports administrative functions, demonstrating strong attention to detail and effective communication. Eager to contribute to accounting or office administration roles while continuing to develop skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Clover Park Technical College - Advising & Counseling
Lakewood, WA
10.2024 - Current
- Handled patient inquiries and resolved issues promptly to improve satisfaction.
- Supported administrative tasks such as filing and data entry for operational efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk Receptionist
Spine and Disc Center of WA
Fircrest, WA
02.2024 - 10.2024
- Greeted and assisted patients, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record system.
- Answered multi-line phone system, directing calls efficiently to appropriate staff.
- Coordinated patient check-in and check-out processes for improved flow.
- Maintained cleanliness and organization of reception area to enhance professionalism.
- Provided information on services and procedures to patients, enhancing understanding.
Education
Associate of Science - Accounting
Clover Park Technical College
Lakewood, WA09.2026
High School Diploma -
Curtis Senior High School
University Place, WA06.2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Team collaboration
- Scheduling
- Appointment scheduling
- Hospitality services
- Filing
Languages
Russian
Professional Working
Romanian
Limited Working
English
Professional Working
Timeline
Front Desk Receptionist
Clover Park Technical College - Advising & Counseling
10.2024 - Current
Front Desk Receptionist
Spine and Disc Center of WA
02.2024 - 10.2024
Associate of Science - Accounting
Clover Park Technical College
High School Diploma -
Curtis Senior High School