Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Alina Quiles Jordan

Cartersville,GA
Alina Quiles Jordan

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Meticulous with background in hospitality industry. Skilled in manning high-volume environment and delivering excellent customer service. Flexible and excels under pressure. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
year of professional experience

Work History

Zanders

Hostess
08.2024 - Current

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hansik Korean

Server
06.2023 - 03.2024

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Georgia Highlands College
Rome, GA

No Degree from Business Education
05.2028

University Overview

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Customer service expertise
  • Guest complaint resolution
  • Team training and development
Availability
See my work availability
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Available
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Work Preference

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programs

Timeline

Hostess
Zanders
08.2024 - Current
Server
Hansik Korean
06.2023 - 03.2024
Georgia Highlands College
No Degree from Business Education
Alina Quiles Jordan