Alina Castro
Chula Vista,CA
Summary
Motivated and dedicated college student seeking part-time position to gain experience and contribute to a team. Experienced in sales, guest services and customer relationships. Eager to contribute a strong work ethic. Highly motivated and ready to take on new challenges.
Overview
3
3
years of professional experience
Work History
Dispatcher Office Assistant
Clear Vision Plumbing
Chula Vista, CA
03.2024 - 10.2024
- Answered inbound calls, providing excellent customer service and promptly addressing inquires, scheduling appointments, and dispatching plumbers to service calls
- Effectively communicated with customers to confirm appointment details, address concerns, and provide status updates on technician arrival times
- Processed customer payments, provided estimates, and upsold additional services when applicable
- Assisted with administrative duties, including filing, invoicing, and handling customer feedback
Guest Service Associate
european wax center
Chula Vista, CA
08.2023 - 02.2024
- Greeted guests upon arrival and checked them in to their accommodations.
- Resolved any customer complaints or issues professionally and efficiently.
- Maintained a neat, clean, and organized front desk area at all times.
- Answered incoming calls from potential customers to answer questions about reservations, rates and availability.
- Performed daily opening and closing procedures for the front desk including cash management duties.
Receptionist
Bonita Grooming
Bonita, CA
02.2022 - 01.2023
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash and counting change
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Logged reports, expenses, receipts, and sales in company database.
Education
Some College (No Degree) - Sociology
Southwestern College
Chula Vista, CA04-2025
High School Diploma -
Bonita Vista Senior High School
Bonita06-2023
Skills
- Cash register operation
- Sales techniques
- Communication skills
- Critical thinker
References
References available upon request.
Timeline
Dispatcher Office Assistant
Clear Vision Plumbing
03.2024 - 10.2024
Guest Service Associate
european wax center
08.2023 - 02.2024
Receptionist
Bonita Grooming
02.2022 - 01.2023
Some College (No Degree) - Sociology
Southwestern College
High School Diploma -
Bonita Vista Senior High School