Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alina Castro

Chula Vista,CA

Summary

Motivated and dedicated college student seeking part-time position to gain experience and contribute to a team. Experienced in sales, guest services and customer relationships. Eager to contribute a strong work ethic. Highly motivated and ready to take on new challenges.

Overview

3
3
years of professional experience

Work History

Dispatcher Office Assistant

Clear Vision Plumbing
Chula Vista, CA
03.2024 - 10.2024
  • Answered inbound calls, providing excellent customer service and promptly addressing inquires, scheduling appointments, and dispatching plumbers to service calls
  • Effectively communicated with customers to confirm appointment details, address concerns, and provide status updates on technician arrival times
  • Processed customer payments, provided estimates, and upsold additional services when applicable
  • Assisted with administrative duties, including filing, invoicing, and handling customer feedback

Guest Service Associate

european wax center
Chula Vista, CA
08.2023 - 02.2024
  • Greeted guests upon arrival and checked them in to their accommodations.
  • Resolved any customer complaints or issues professionally and efficiently.
  • Maintained a neat, clean, and organized front desk area at all times.
  • Answered incoming calls from potential customers to answer questions about reservations, rates and availability.
  • Performed daily opening and closing procedures for the front desk including cash management duties.

Receptionist

Bonita Grooming
Bonita, CA
02.2022 - 01.2023
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash and counting change
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Logged reports, expenses, receipts, and sales in company database.

Education

Some College (No Degree) - Sociology

Southwestern College
Chula Vista, CA
04-2025

High School Diploma -

Bonita Vista Senior High School
Bonita
06-2023

Skills

  • Cash register operation
  • Sales techniques
  • Communication skills
  • Critical thinker

References

References available upon request.

Timeline

Dispatcher Office Assistant

Clear Vision Plumbing
03.2024 - 10.2024

Guest Service Associate

european wax center
08.2023 - 02.2024

Receptionist

Bonita Grooming
02.2022 - 01.2023

Some College (No Degree) - Sociology

Southwestern College

High School Diploma -

Bonita Vista Senior High School
Alina Castro