Hi, I’m
Michelle Kemerling
Milan,IL
Overview
19
years of professional experience
Work History
Kendall Towing
Dispatcher Office Assistant
11.2022 - Current
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of drivers.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of drivers in the field to optimize routing
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Advised regarding delays and special circumstances.
- Assisted in training new hires on dispatch protocols, contributing to a well-prepared workforce.
Lyft And Uber
Driver
01.2019 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Walgreens
Photo Lab Technician
04.2006 - 11.2008
Job overview
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Safeguarded client privacy by adhering strictly to confidentiality guidelines when handling sensitive materials such as personal photos or documents.
- Supported company growth through participation in marketing efforts and industry events to promote the brand and showcase quality services.
- Delivered exceptional photos, utilizing professional editing software to enhance images before printing.
Education
SHERRARD HIGH SCHOOL Sherrard
High School Diploma
05-2001
Skills
- Scheduling coordination
- Prioritization
- Route planning
- Multi-line phone proficiency
- Time management
- Attention to detail
- Supply restocking
- Problem-solving
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Strong communication skills
- Organizational growth
- Quality control management
- Cash register operation
Languages
English
Full Professional
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Timeline
Dispatcher Office Assistant
Kendall Towing
11.2022 - Current
Driver
Lyft And Uber
01.2019 - Current
Photo Lab Technician
Walgreens
04.2006 - 11.2008
SHERRARD HIGH SCHOOL
High School Diploma
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