Aline Bukuru
Colorado Springs,Colorado
Summary
Currently employed at a 5 Star/5 Diamond restaurant at The Broadmoor resort in Colorado Springs, CO. I am seeking a part-time evening employment position. Sociable server offering several years of experience delivering friendly, prompt service to customers in a 5 Star/5 Diamond environment. Good at troubleshooting problems and building successful solutions.
Overview
7
7
years of professional experience
Work History
Server
Broadmoor
Colorado Springs, Colorado
05.2021 - Current
- Trusted to Serve tables with trained "Forbes 5-star"standards and practices.
- Listened to guest needs and provided prompt, personalized service.
- Explained new menu items, allergens, and daily specials to enhance guest experience.
- Communicated professionally with customers, colleagues, and supervisors.
- Processed credit card transactions, gift cards, and cash payments accurately.
Host/Food Runner/Busser/Phone Coordinating
Broadmoor
Colorado Springs, Colorado
05.2021 - Current
- Welcomed customers with a friendly smile upon entering the dining area. upon entering dining area and provided prompt assistance.
- Satisfied guests with prompt assistance and friendly service.
- Worked with servers to address guest needs.
- Complied with hotel standards and regulations to encourage safe and efficient hotel operations.
- Attended hotel staff meetings and trainings to stay current with new developments and rules.
Choir Conductor
Hope and Good News Ministry
Colorado Springs, Colorado
03.2020 - Current
- Curated musical repertoire for choir performances to enhance audience engagement.
- Conducted auditions for new choir members to establish a well-balanced ensemble.
- Coordinated with church leadership to design and execute special music events and worship services.
- Ensured proper care and maintenance of all musical instruments utilized by choir program.
Cashier/Personal Shopper
Walmart
Colorado Springs, Colorado
07.2019 - 05.2023
- Delivered superior customer service, answered questions and resolved customer complaints.
- Gave customers full attention and attended to their needs.
- Provided information to customers on products or services.
- Operated cash register efficiently during high-traffic periods.
- Trained new retail team members in customer service and company policies.
Education
Associate in Arts (A.A.) - Music
Pikes Peak State College
Colorado Springs, CO05-2025
Diploma -
Harrison High School
Colorado Springs, CO05-2020
Skills
- Table service techniques
- Food safety practices
- Customer Service
- Active listening
- Communication
- Problem-solving
- Leadership
Fluent Languages
- Swahili, Native
- Kirundi, Native
- Kinyarwanda, Fluent
- English, Fluent
Timeline
Server
Broadmoor
05.2021 - Current
Host/Food Runner/Busser/Phone Coordinating
Broadmoor
05.2021 - Current
Choir Conductor
Hope and Good News Ministry
03.2020 - Current
Cashier/Personal Shopper
Walmart
07.2019 - 05.2023
Associate in Arts (A.A.) - Music
Pikes Peak State College
Diploma -
Harrison High School