Aline Rejouit Jovin
Valley Stream,NY
Summary
Proven leader at Lantillaise Caterers, adept in task delegation and complaint handling, enhanced dining experience through strategic kitchen collaboration, boosting guest service efficiency. At HealthPlus Management, revolutionized arbitration processes, showcasing order accuracy and sales promotion skills. Achievements include elevating service standards and pioneering dispute resolution methods.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Lantillaise Caterers
06.2021 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Chart Prep and Arbitration
HealthPlus Management
08.2022 - 04.2024
- Streamlined arbitration processes by implementing efficient case management systems and procedures.
- Delivered informative presentations at industry conferences, raising awareness about the benefits of alternative dispute resolution methods for businesses.
Education
No Degree - CNA
Amazing Grace of Nursing
Jamaica, NY06.2021
Secretary
Penn Foster Career School
Scranton, PA01.2008
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
Certification
- [Area of certification] Training - [Timeframe]CNA
Languages
English
Full Professional
French
Full Professional
Timeline
Chart Prep and Arbitration
HealthPlus Management
08.2022 - 04.2024
Waitress Supervisor
Lantillaise Caterers
06.2021 - Current
No Degree - CNA
Amazing Grace of Nursing
Secretary
Penn Foster Career School