Alisa Burgo
Kenosha
Summary
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
2025
2025
years of professional experience
Work History
Hairstylist
Laidir Salon
Owner
Laidir Salon
6201 75th St. Kenosha, WI 53142
01.2018 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Education
Bachelor of Arts - Fashion Design
Dominican University
River Forest, IL04-2001
Skills
- Quick Learner
- Client consultation
- Detail-orientated
- Appointment Scheduling
- Schedule Management
- Strong leader
- Relationship building and management
- Highly motivated self-starter
- Outstanding client retention
- Business Management
Timeline
Owner
Laidir Salon
01.2018 - Current
Hairstylist
Laidir Salon
Bachelor of Arts - Fashion Design
Dominican University