Alisa Burgo

Owner

Laidir Salon

01.2018 - Current

Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Investigated and resolved complaints to satisfy guests and maintain good business practices.
Provided pre- and post-service consultations to accurately assess clients' needs.