Alisa Christensen
Bloomington,IL
Overview
1
1
year of professional experience
Work History
Administrative Assistant
First State Mortgage
Bloomington, IL
08.2021 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to keep track of mortgage loan process.
Medical Billing and Collections Specialist
Med Source
Bloomington, IL
01.2020 - 04.2020
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
Medical Assistant
OSF St. Joseph Medical Center
Bloomington, IL
09.2019 - 04.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC12.2023
Medical Assistant - Medical
Midwest Technical Institute
Springfield, IL05.2019
Skills
- Office Equipment Operation
- Ease with Computers and Technology
- Document and File Management
- Multitasking and Time Management
- Resource Coordination and Allocation
- Research and Analytical Skills
- Confidentiality and Data Protection
- Excel Spreadsheets
- Data Entry Documentation
- Document Sorting
- Organizing and Categorizing Data
Timeline
Administrative Assistant
First State Mortgage
08.2021 - 04.2022
Medical Billing and Collections Specialist
Med Source
01.2020 - 04.2020
Medical Assistant
OSF St. Joseph Medical Center
09.2019 - 04.2020
Bachelor of Science - Criminal Justice
Strayer University
Medical Assistant - Medical
Midwest Technical Institute