Alisa Freeman
Temple
Summary
Dynamic and results-driven professional with extensive experience in customer service at Italianos. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for reliability and teamwork, consistently delivering exceptional service while maintaining a clean and organized environment. Committed to fostering positive customer relationships and ensuring repeat business.
Overview
7
7
years of professional experience
Work History
Cashier
Italianos
Temple, TX
05.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Mixologist
The Big Chill Beer Barn
07.2026 - Current
- Provided exceptional customer service, enhancing guest experiences through personalized drink recommendations.
- Maintained cleanliness and organization of bar area to ensure compliance with health and safety standards.
Bartender
Bitbar
Temple
02.2026 - Current
- Mixed cocktails and beverages according to standardized recipes.
- Maintained cleanliness and organization of bar area during service.
- Provided exceptional customer service, ensuring guest satisfaction.
- Assisted in inventory management, tracking supplies and ordering stock.
Sandwich Artist
Subway
Little River, TX
02.2026 - 04.2026
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Operated point-of-sale system efficiently, processing transactions accurately to enhance customer experience.
Server
Cotton Patch Cafe
Temple, TX
09.2020 - 05.2021
- Provided exceptional customer service in high-volume dining environment
- Assisted with menu knowledge and food recommendations for guests
- Processed orders efficiently using point-of-sale system
- Maintained cleanliness and organization of dining area and tables
- Collaborated with kitchen staff to ensure timely food delivery
- Handled customer inquiries and resolved issues promptly
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
Factory Worker
Pactiv
Temple, TX
06.2019 - 06.2019
- Provided exceptional customer service in high-volume dining environment
- Assisted with menu knowledge and food recommendations for guests
- Processed orders efficiently using point-of-sale system
- Maintained cleanliness and organization of dining area and tables
- Collaborated with kitchen staff to ensure timely food delivery
- Handled customer inquiries and resolved issues promptly
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
Education
High School Diploma -
Temple High School
Temple, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
Timeline
Mixologist
The Big Chill Beer Barn
07.2026 - Current
Bartender
Bitbar
02.2026 - Current
Sandwich Artist
Subway
02.2026 - 04.2026
Cashier
Italianos
05.2025 - 12.2025
Server
Cotton Patch Cafe
09.2020 - 05.2021
Factory Worker
Pactiv
06.2019 - 06.2019
High School Diploma -
Temple High School