Alisa Hughes

• Managed patient scheduling and appointment coordination to enhance clinic efficiency.
• Processed medical records and documentation in compliance with healthcare regulations.
• Assisted in maintaining accurate patient databases using electronic health record systems.
• Communicated effectively with patients, addressing inquiries and providing information about services.
• Supported billing processes by verifying insurance information and processing claims accurately.
• Trained new staff on office procedures and electronic systems to ensure operational consistency.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Registered new patients in electronic medical records prior to appointment scheduling.

Assessed and prioritized patient conditions to ensure timely medical attention.

Monitored and recorded patient vital signs to ensure accurate health assessments.

Supported lab technicians in gathering samples for testing purposes. Led initiatives in lab operations to optimize sample collection efficiency. Achieved diagnostic insights through proficient lab sample processing.

Assisted in the preparation of EKG tests for patients. Supported healthcare staff in conducting EKG readings. Helped maintain equipment and documentation for EKG procedures.

Vision charts

Supported team members in navigating project tasks and referrals. Assisted colleagues with task prioritization and resource allocation. Facilitated communication between teams to improve workflow efficiency.

Managed incoming phone calls to ensure effective communication and customer support.

Organized and managed appointment scheduling to optimize workflow.

Conducted travel for clinic round audits to ensure compliance with operational standards.

Executed cash handling procedures to support efficient business operations.