Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Alisa Moran

Bakersfield,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier

California Burger Express
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Food Champion

Taco Bell
07.2022 - 07.2023
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Demonstrated strong communication skills when working with fellow staff members, fostering cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Improved customer satisfaction by ensuring timely and accurate food preparation.
  • Streamlined order assembly process, reducing wait times for customers.
  • Participated in regular team meetings to share ideas for continuous improvement of service quality and efficiency.
  • Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.

Education

Dual Enrollment: Fire Technology

Bakersfield College
1801 Panorama Dr, Bakersfield, CA, 93305

High School Diploma -

Golden Valley High School
801 Hosking Ave #5818, Bakersfield, CA, 93307
06.2023

Fire Technology

Career Technical Education Center
7301 Old River Rd, Bakersfield, CA, 93311
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Conflict Resolution
  • Issue Resolution
  • Complex Problem-Solving
  • Active Listening
  • Team Collaboration

Hobbies

Theatre became a hobby of mine back in my Junior year of high school I participated in plays and musicals such as IN THE HEIGHTS, THE PLAY THAT GOES WRONG, and THE 25TH ANNUAL PUTNAM COUNTY SPELLING BEE. It's something still something I want to do and hopefully can continue in the future. I've been dancing ever since I was a little girl and theatre became only an extension of that. I enjoy choreographing for quinces, weddings, and honestly just for fun. The worship team is something very near and dear to my heart and it's one of the things I enjoy the most out of everything I listed as my hobbies. My role on the worship team on the surface is to sing or play piano but to me it's about leading God's people into a place where they can feel his presence.

Timeline

Cashier

California Burger Express
12.2023 - Current

Food Champion

Taco Bell
07.2022 - 07.2023

Dual Enrollment: Fire Technology

Bakersfield College

High School Diploma -

Golden Valley High School

Fire Technology

Career Technical Education Center
Alisa Moran