Shams Taha
Summary
I recently graduated phlebotomy technician , with experience in draw blood,and pt care. Dynamic and dedicated professional with extensive experience at Median World Market, excelling in customer service and relationship building. Demonstrated strong work ethic and integrity while achieving high accuracy in transactions. Skilled in resolving customer complaints and enhancing loyalty through outstanding service and effective communication. Committed to fostering a positive shopping experience.Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Median World Market
02.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Biology
The Ohio State University
Columbus, OHNo Degree - Phlebotomy
Ohio Phlebotomy School
Columbus12-2024
Darby High School
Hilliard, OH05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Written and verbal communication
- Customer service monitoring
- Customer service understanding
- Outstanding customer service
- Friendly customer service
- Data entry
- Quality control
- Recording data
Certification
- PT - Phlebotomy Technician
Languages
Arabic
Native or Bilingual
Timeline
Cashier
Median World Market
02.2024 - 04.2025
No Degree - Biology
The Ohio State University
No Degree - Phlebotomy
Ohio Phlebotomy School
Darby High School
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