Alisa Nolan
Montgomery,NY
Summary
Dedicated administrative professional with strong customer service, data entry, and bookkeeping skills. Committed to enhancing operational efficiency and supporting cross-functional teams through effective recordkeeping and invoice processing.
Overview
26
26
years of professional experience
Work History
Administrative Assistant/Bookkeeper
Sparaco and Youngblood Engineering and Land Surveying
Harriman, NY
07.2000 - Current
- Developed and maintained filing systems, improving information retrieval and organization.
- Assisted in preparing project proposals and reports, supporting team efforts in client communication.
- Collaborated with cross-functional teams to support project execution and enhance service delivery.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed financial records using QuickBooks to ensure accuracy and compliance with accounting standards.
- Processed accounts payable and receivable, maintaining timely payments and cash flow management.
- Reconciled bank statements monthly, identifying discrepancies and implementing corrective measures.
- Collaborated with auditors during year-end reviews, providing necessary documentation and explanations as required.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Secretarial Studies
HoHoKus School of Secretarial Sciences
Ramsey, NJSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Filing
- Recordkeeping
- Professional and mature
- Invoice processing
- Multi-line phone systems
- Bookkeeping
- Employee timesheet processing
- Accounting support
Timeline
Administrative Assistant/Bookkeeper
Sparaco and Youngblood Engineering and Land Surveying
07.2000 - Current
Secretarial Studies
HoHoKus School of Secretarial Sciences