Rozan Mubarak
Indianapolis,USA
Summary
I am highly resourceful and strategic in my work, which makes me a reliable self-starter with an edge.
Overview
4
4
years of professional experience
Work History
Administrative Assistant/Bookkeeper
BioSAFE Engineering
Indianapolis, Indiana
11.2024 - 04.2025
- Provided comprehensive administrative and accounting support to senior leadership including the Controller, Director of Operations, and CEO.
- Managed full-cycle Accounts Receivable (AR) and Accounts Payable (AP), ensuring timely processing and accuracy of financial records.
- Prepared and submitted vendor quotes, maintained vendor relationships, and coordinated purchasing activities.
- Handled general office operations including greeting visitors, managing incoming calls, and responding to email and fax inquiries.
- Maintained inventory of office supplies and managed servicing of office equipment.
- Organized and maintained confidential files and business records with accuracy and discretion.
- Supported cross-functional teams with data entry, reporting, and clerical tasks as needed.
Claims Representative
Elevance Health
Indianapolis, IN
12.2023 - 10.2024
- Processed and managed a high volume of health insurance claims with precision and efficiency, ensuring timely resolution and compliance with industry standards.
- Conducted thorough investigations to resolve complex or disputed claims, collaborating with internal teams and external partners as needed.
- Stayed current on healthcare regulations and coding standards to ensure compliance and accuracy in claims processing.
Receptionist
Clif Bar & Company
Indianapolis, US
10.2021 - 05.2023
- Greeted bakery guests and actively nurtured a welcoming front desk environment for Corporate visitors, contractors, community partners, and employees.
- Provided reliable and timely administrative assistance to colleagues in the office from all departments. This included aiding in designing and putting together training materials.
- Implemented Lean Workspace efficiency practices in the common office areas (mailroom, break room, etc.).
Administrative Assistant
Buckingham and Associates, P.C.
Castleton, US
12.2020 - 09.2021
- Managing psychotherapy patient appointments and collecting/running insurance claims.
- Facilitated a successful and efficient Provider Referrals system for a high-volume therapy office in Indiana.
- Organizing New Patient information and maintaining the highest standards of patient confidentiality.
Education
Bachelor's degree - Psychology
IUPUI
Indianapolis, IN01-2025
Skills
- Microsoft Office
- Customer Relationship Management
- Self-Management
- Critical Thinking
- Problem Solving
- Inside/Outside Sales
- Customer service
- Accounts Payable
- Accounts Receivable
Timeline
Administrative Assistant/Bookkeeper
BioSAFE Engineering
11.2024 - 04.2025
Claims Representative
Elevance Health
12.2023 - 10.2024
Receptionist
Clif Bar & Company
10.2021 - 05.2023
Administrative Assistant
Buckingham and Associates, P.C.
12.2020 - 09.2021
Bachelor's degree - Psychology
IUPUI