Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisa Pantoja

Denton,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Hostess

Lakewood Country Club
Dallas, TX
05.2023 - 01.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Distributed menus to guests, led to tables, and gave initial information about service staff or specials.
  • Took reservations over the phone, online, and in person.
  • Planned out the seating chart for reservations.
  • Managed guest expectations by relaying information regarding wait times, and specials.
  • Communicated with servers about new tables, changes in food availability, and member comments.
  • Managed incoming calls during busy shifts.
  • Assigned tickets to servers and helped place to-go orders.
  • Covered for front desk whenever asked.
  • Helped with various tasks for large events and banquets.
  • Collaborated with staff to move tables and adjust seating to accommodate customers.
  • Completed closing duties by emptying trash, plotting reservations for the next day, refilling chocolates, and putting away the devices.
  • Recognized by management for providing exceptional customer service.

Education

Some College (No Degree) - Business Administration And Management

University of North Texas
Denton, TX

Skills

  • Reservations Management
  • Event Planning
  • Guest Engagement
  • Complaint Handling
  • Organizational Skills

Timeline

Hostess

Lakewood Country Club
05.2023 - 01.2024

Some College (No Degree) - Business Administration And Management

University of North Texas
Alisa Pantoja