ALI AL-SAMAD
Santa Fe Springs,CA
Summary
Self-motivated and energetic with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
House Of Imports - Mercedes Benz
09.2022 - 12.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Automotive Finance Manager
Hyundai & KIA Of San Leandro
01.2022 - 08.2022
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Education
MBA - Public Relations, Advertising, Applied Communication
Lebanese American University
Jbeil, North Lebanon 02.2012
BBA - International Marketing
University of Balamand
Al-Koura, North Lebanon 07.2009
High School Diploma -
International School - Al-Koura
Al-Koura, North Lebanon06.2005
Skills
- Professional demeanor
- Excellent communication
- Attention to detail
- Competitive
- Test drive facilitation
- Automotive knowledge
Accomplishments
5 times top sales at Mercedes Benz for the year 2023
Certification
- Automotive Sales License
- AMG Training - Feb 2023
- Certified & Recertified Mercedes Star - Dec 2023
Extracurricular Activities
3 Swimming Championships
Competed With the National Water-polo Team for 4 years
University Basketball Team
Squash
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Russian
Elementary
Timeline
Automotive Sales Consultant
House Of Imports - Mercedes Benz
09.2022 - 12.2023
Automotive Finance Manager
Hyundai & KIA Of San Leandro
01.2022 - 08.2022
MBA - Public Relations, Advertising, Applied Communication
Lebanese American University
BBA - International Marketing
University of Balamand
High School Diploma -
International School - Al-Koura