Alicia Santiago
Ocoee,FL
Summary
Detail-oriented, organized, and ambitious self-starter with a strong desire for professional growth. Seeking a position that offers ample opportunities for skill development and contribution to a dynamic organization's success. Committed to delivering exceptional results through meticulous attention to detail, effective time management, and proactive problem-solving. Ready to leverage a strong work ethic and passion for excellence to make a valuable impact in a challenging and rewarding role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Epique Realty
Orlando, FL
01.2024 - Current
- Conducted market research to accurately price properties and provide clients with competitive analysis reports
- Created compelling property listings with high-quality photos, detailed descriptions, and virtual tours to attract potential buyers
- Negotiated contracts and terms of sale on behalf of clients to ensure favorable outcomes for both parties involved
- Collaborated with mortgage lenders, home inspectors, and title companies to facilitate smooth transactions for clients
- Provided exceptional customer service by promptly responding to inquiries, scheduling property showings, and addressing client concerns
- Stayed up-to-date on local real estate market trends, regulations, and financing options to better assist clients in making informed decisions
- Assisted first-time homebuyers in understanding the process of purchasing a home from start to finish
- Organized open houses and conducted property tours for potential buyers or renters
Licensed Realtor
Mark Spain Real Estate
Orlando, FL
08.2022 - 01.2023
- Assisted clients in the purchase of residential properties, providing guidance and expertise throughout the entire buying process
- Scheduled and accompanied clients on property viewings, answering any questions and addressing concerns
- Negotiated purchase agreements with sellers on behalf of clients, ensuring favorable terms and conditions
- Collaborated with mortgage lenders to facilitate smooth financing process for clients
- Maintained a strong network of contacts within the real estate industry to stay informed about new listings and market trends
- Provided regular updates to clients regarding new properties on the market that matched their criteria
Mobile Phlebotomist
Nona Scientific
08.2020 - 01.2021
- Provide COVID testing
- Material handling
- Client interaction
- Inventory control
- Assisted in creating mobile routes for phlebotomists and medical couriers
- Created and managed team calendars
Hemodialysis Technician
Fresenius Kidney Care
Apopka, FL
10.2019 - 07.2020
- Direct patient care
- Assess and monitor patient before, during, and after treatment
- Cannulation of patient access for dialysis treatment
- Set up dialysis machines and monitor patients and machines throughout treatment
Hemodialysis Internship
AdventHealth
Orlando, FL
02.2019 - 03.2019
Courier/Delivery Driver
Interstate Courier, Inc.
Orlando, FL
05.2018 - 11.2018
- On-call work
- Retrieve lost baggage from airport and deliver to addresses given
- Create routes for drivers when multiple stops are needed
- Organize paperwork, create and submit payroll and timesheets to corporate
Logistics Assistant
Tetra Tech Inc
Maitland, FL
09.2017 - 05.2018
- Translated business needs and priorities into actionable logistics strategies
- Determined the most cost-effective procedures and routes for shipments
- Managed shipment schedules to maximize productivity and cut costs
- Cultivated a positive rapport with vendors and fellow employees to boost department morale
- Recommended investments in technology, equipment systems, and other assets to improve service quality
Technician Monitor/Accounting Dept
TetraTech Inc
Maitland, FL
12.2016 - 09.2017
- Analyzed and audited time sheets of multiple projects; preparing the data for invoicing
- Verified figures, postings and accounting documents for mathematical accuracy and proper coding
- Entered numerical data into database in a timely and accurate manner
- Produced monthly reports using advanced Excel spreadsheet functions
Scheduling Coordinator
First Choice Court Reporting and Video
Orlando, FL
04.2011 - 12.2016
- Coordinated all aspects of depositions including obtaining location, vendors, equipment, correspondence, and follow ups needed to ensure smooth and on-time proceedings
- Acted as first point of contact for all clients
- Entered and maintained database of clients and cases
Education
Certificate of Technical Studies - Hemodialysis And Phlebotomy
Orange Technical College
Winter Park, FL06-2019
Skills
- Strong communication skills
- Contract negotiation
- Database administration
- Market analysis proficiency
- Escrow processes
- Client-focused service
- New home sales and consulting
- Client rapport and retention
- Sales and marketing strategy
- Strong organizational skills
- Contract preparation
- Home inspections
- Client management
- Lender relations
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Licensed Realtor
Epique Realty
01.2024 - Current
Licensed Realtor
Mark Spain Real Estate
08.2022 - 01.2023
Mobile Phlebotomist
Nona Scientific
08.2020 - 01.2021
Hemodialysis Technician
Fresenius Kidney Care
10.2019 - 07.2020
Hemodialysis Internship
AdventHealth
02.2019 - 03.2019
Courier/Delivery Driver
Interstate Courier, Inc.
05.2018 - 11.2018
Logistics Assistant
Tetra Tech Inc
09.2017 - 05.2018
Technician Monitor/Accounting Dept
TetraTech Inc
12.2016 - 09.2017
Scheduling Coordinator
First Choice Court Reporting and Video
04.2011 - 12.2016
Certificate of Technical Studies - Hemodialysis And Phlebotomy
Orange Technical College
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