Alise Armstrong
Summary
Detail-oriented team player with strong creative and organizational skills. Ability to handle multiple projects simultaneously while displaying excellent emotional intelligence and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Front End Customer Service Associate
Walmart
02.2023 - 07.2023
- Created and maintained a pleasant environment to deliver excellent experience for members and guests.
- Greeted guests upon entry to optimize pleasant environment and security.
- Able to assist and answer guest inquiries over the telephone and in-person.
- Monitored cash drawers in multiple checkout stations and customer service area.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Associate
University Of Kansas
07.2021 - 08.2022
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Contributed to proper set-up of tables and kitchen areas to accommodate large parties.
- Set up and broke down buffets and other self-service areas, organizing their components for the next use.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
To-Go Server
Chuy's Tex-Mex
04.2021 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Cracker Barrel Country Store
07.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Theatre Design
University of Kansas
Lawrence, KS05.2026
High School Diploma -
Cabot High School
Cabot, AR05.2021
Skills
- Guest Satisfaction
- Schedule Coordination
- Multitasking Abilities
- Budget Creation
- Directing Callers
- Production Processes
Timeline
Front End Customer Service Associate
Walmart
02.2023 - 07.2023
Associate
University Of Kansas
07.2021 - 08.2022
To-Go Server
Chuy's Tex-Mex
04.2021 - 07.2021
Cashier
Cracker Barrel Country Store
07.2020 - 04.2021
Bachelor of Arts - Theatre Design
University of Kansas
High School Diploma -
Cabot High School
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