Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alisha Esch

Ft. Pierce,FL

Summary

Dynamic server with extensive experience at Moonswinners, excelling in customer service and order management. Proven ability to enhance guest satisfaction through effective conflict resolution and menu expertise. Skilled in point-of-sale operations, consistently maintaining high standards of food safety and cleanliness in high-volume dining environments.

Overview

4
4
years of professional experience

Work History

Server

Moonswinners
Ft. Pierce, FL
10.2023 - 07.2025
  • Monitored dining room for cleanliness and proper setup at all times.
  • Greeted guests, provided menus, and took orders promptly.
  • Accurately recorded orders using cash register and POS system.
  • Delivered food orders quickly while ensuring guest satisfaction.
  • Trained new servers on service standards and operational procedures.
  • Performed opening and closing duties, including dining area setup and supply restocking.
  • Addressed complaints professionally, coordinating with kitchen staff to resolve issues.
  • Ensured courteous service to all guests, fostering repeat business.

Server

Monarch Country Club Palm City Florida
Stuart, FL
07.2022 - 08.2023
  • Served food and beverages to patrons, ensuring complete order satisfaction.
  • Presented menus and addressed inquiries regarding menu items.
  • Collaborated with kitchen staff to facilitate timely preparation and delivery of orders.
  • Collected dirty dishes and glasses, maintaining cleanliness for next diners.
  • Took reservations and to-go orders, streamlining processes for customers and restaurant.
  • Informed customers about daily specials and signature menu items.
  • Checked in with guests to gather feedback and resolve issues promptly.
  • Handled cash transactions accurately per company procedures.

Receptionist

Salon Vivacious
Port St. Lucie, FL
01.2022 - 08.2022
  • Updated daily log book with visitor information to ensure accurate records.
  • Performed data entry tasks across various systems, maintaining high accuracy and speed.
  • Scheduled and confirmed appointments for clients and management team efficiently.
  • Maintained organized filing system of confidential client information per company policy.
  • Answered incoming calls, transferring them to appropriate personnel while taking detailed messages.
  • Ensured cleanliness and organization of reception area to uphold professional standards.
  • Greeted visitors, providing assistance and directing them to appropriate staff members.
  • Processed customer payments through point-of-sale terminals in compliance with procedures.

Server

Basin Seafood & Fresh Fish Market
Stuart, FL
11.2021 - 05.2022
  • Greeted guests and presented menus to enhance dining experience.
  • Accurately recorded orders using cash register and point-of-sale system.
  • Checked food quality prior to serving to uphold standards.
  • Executed opening and closing duties, including setting up dining area and restocking supplies.
  • Responded promptly to guest inquiries and complaints, ensuring professionalism.
  • Maintained knowledge of daily specials, new menu items, and promotions.
  • Upheld sanitation standards in accordance with health regulations.
  • Promoted desserts and specialty drinks to enhance sales opportunities.

Education

GED -

St. James Academy
Ft. Pierce, FL
06-2013

Vocational - Cosmotology

Fort Pierce Beauty Academy
Ft. Pierce, FL

Skills

  • Customer service and support
  • Order management
  • Point-of-sale operation
  • Food safety compliance
  • Menu expertise
  • Team collaboration
  • Cash handling procedures
  • Conflict resolution strategies
  • High-volume dining experience

References

References available upon request.

Timeline

Server

Moonswinners
10.2023 - 07.2025

Server

Monarch Country Club Palm City Florida
07.2022 - 08.2023

Receptionist

Salon Vivacious
01.2022 - 08.2022

Server

Basin Seafood & Fresh Fish Market
11.2021 - 05.2022

GED -

St. James Academy

Vocational - Cosmotology

Fort Pierce Beauty Academy

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