Kenneth Hester
Clinton Township,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering skills
Overview
9
9
years of professional experience
Work History
Sales Associate
Tees on Full
Clinton Township, MI
05.2021 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Collected payments and provided accurate change.
Housekeeper
Hilton Home2 Suites
Troy, MI
08.2023 - 09.2023
- Changed bed linens and towels, tidied up rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Production Worker
DreamFields
Hazel Park, MI
08.2022 - 12.2022
- Cleaned up work area at end of shift to maintain safe working environment.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Sorted and packaged products to prepare for processing or shipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
Host
Fishbones Restaurant
Detroit, MI
04.2018 - 09.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Provided customers with accurate wait times and monitored waiting list.
Childcare Provider
Holland Family
Roseville, MI
01.2015 - 06.2019
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Encouraged positive interactions between children by providing supervision at all times.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted with feeding infants and toddlers during meal times.
- Read books aloud to small groups or individual children.
Sales Associate
JCPenney
Sterling Hts, MI
11.2017 - 12.2018
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Clintondale High School
05.2019
College Prep -
Wayne State University Jumpstart
08.2015
Skills
- Customer Service
- Microsoft Word
- Microsoft Powerpoint
- Stocking
- Warehouse Experience
- Cooking Experience
- Video Editing
- Heavy Lifting
- Video production
- Filming
- Adobe After Effects
- Social Media Management
- Adobe Lightroom
- Manufacturing
- Branding
- Active listening skills
- Energetic to work
- Courteous demeanor
- Fast learner
- Strong organizational skills
- Punctual
- Retail merchandising expertise
- Merchandising knowledge
- Teamwork and Collaboration
- Exceptional customer service
Timeline
Housekeeper
Hilton Home2 Suites
08.2023 - 09.2023
Production Worker
DreamFields
08.2022 - 12.2022
Sales Associate
Tees on Full
05.2021 - Current
Host
Fishbones Restaurant
04.2018 - 09.2019
Sales Associate
JCPenney
11.2017 - 12.2018
Childcare Provider
Holland Family
01.2015 - 06.2019
High School Diploma -
Clintondale High School
College Prep -
Wayne State University Jumpstart