Sales Associate
Aeropostale
Saginaw , MI
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Greeted customers to determine wants or needs.
- Collected payments and provided accurate change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Prepared merchandise for purchase or rental.
- Cleaned shelves, counters and tables to maintain organized store.
- Helped customers find specific products, answered questions, and offered product advice.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.