Detail-oriented professional skilled in facilitating onboarding, delivering compassionate care, and managing office operations. Proven ability to enhance team effectiveness and client satisfaction through strong communication and organizational skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
union first care llc
Columbus
06.2023 - Current
Organized meetings, including scheduling, agenda preparation, and minute-taking for effective communication.
Facilitated staff onboarding and training to promote a knowledgeable and effective work environment.
Assisted in the development of marketing materials to promote company services and initiatives.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Home Health Aide
enhanced home health care
Columbus
06.2012 - 01.2025
Assisted clients with medication management and ensured adherence to prescribed schedules.
Provided nutritional support by preparing healthy meals tailored to client dietary needs.
Facilitated daily living activities by helping clients with mobility and exercise routines.
Delivered emotional support through active listening and companionship during daily interactions.
Administered personal care assistance in bathing, grooming, and dressing for client comfort.
Maintained safety protocols to ensure a secure living environment for all clients.
Trained new staff members on best practices for delivering compassionate care.
Scheduled appointments and transportation for clients to ensure timely healthcare access.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Education
Some College (No Degree) - Health Services Management
Franklin University
Columbus, Ohio, OH
Skills
Patient care
Office management
Staff training
Scheduling appointments
Effective communication
Customer service
Certification
cpr instructor
Timeline
Office Manager
union first care llc
06.2023 - Current
Home Health Aide
enhanced home health care
06.2012 - 01.2025
Some College (No Degree) - Health Services Management