Alisha Lopez
Chocowinity,NC
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Cashier at Family Dollar. Proven ability to enhance customer satisfaction through exceptional service and accurate cash handling. Skilled in time management and adept at building relationships, resulting in repeat business and positive feedback. Committed to continuous improvement and operational efficiency.
Overview
9
9
years of professional experience
Work History
Cashier
Family Dollar
Bath, NC
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Laminator Operator
Compmillennia
Washington, NC
06.2022 - 08.2025
- Fostered positive work environment through effective communication and collaboration with colleagues.
- Conducted thorough inspections of finished laminates, ensuring product consistency and initiating corrective actions for defects.
- Produced high-quality laminated products according to specifications, achieving outstanding customer satisfaction.
- Adhered to company safety protocols, reporting hazards and concerns to maintain workplace safety.
Laminator
MJM
Washington, NC
11.2020 - 07.2022
- Completed all necessary documentation for each project, ensuring accurate tracking of materials used, production times, and quality control measures.
- Set up press feeder, delivery, timing and tension for each run.
- Achieved customer satisfaction by producing high-quality laminated products that met specifications and deadlines.
- Contributed to cost savings through efficient use of resources, minimizing scrap materials, and identifying areas for improvement.
- Kept detailed records of completed jobs, machine settings used, and any issues encountered during the lamination process for future reference or troubleshooting purposes.
- Established effective communication channels within the team, fostering a positive working atmosphere conducive to productivity and growth.
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills when faced with challenges.
- Reduced material waste by optimizing the use of laminating films and sheets during production.
- Performed continuous visual inspections of product lines to check for functionality and safety.
- Stayed current with industry trends and advancements in lamination technology, applying new techniques or tools as appropriate to improve efficiency and results.
Laminator Operator
Iconic Marine Group
Chocowinity, NC
01.2019 - 12.2021
- Optimized workflow by maintaining clean and organized workspaces, contributing to overall operational efficiency.
- Demonstrated commitment to continuous improvement by attending workshops, trainings, and staying current on industry trends.
- Minimized downtime with prompt identification of malfunctions in equipment followed by swift troubleshooting actions.
- Reduced waste and improved efficiency through meticulous material handling and machine operation.
- Exceeded production goals through diligent work ethic and optimizing machine performance.
Assembly Line Production Worker
PAS
Washington, NC
01.2017 - 08.2020
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
GED -
Fresno High
Fresno, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Cashier
Family Dollar
06.2022 - Current
Laminator Operator
Compmillennia
06.2022 - 08.2025
Laminator
MJM
11.2020 - 07.2022
Laminator Operator
Iconic Marine Group
01.2019 - 12.2021
Assembly Line Production Worker
PAS
01.2017 - 08.2020
GED -
Fresno High