Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Mohammed

Margate,FL

Summary

Highly communicative professional with more than 17 years of expertise as Concierge for Five star Premier Residence. Team player provides exceptional Guest/Residential services. Willingness to take the on the added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Concierge

Five Star Premier Residences Of Pompano Beach
06.2023 - Current
  • Streamlined front desk operations for increased efficiency and improved residents /customer service.
  • Continuously sought opportunities for improving resident satisfaction, implementing feedback-driven changes as needed.
  • Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
  • Utilized effective communication skills to relay important information between management, staff members, and residents efficiently.
  • Offered administrative support by managing schedules, coordinating meetings, and maintaining records as required by property management standards.
  • Implemented efficient package handling procedures, reducing wait times for residents while maintaining organization of storage spaces.
  • Managed resident inquiries and concerns with professionalism, resulting in timely resolutions.

Concierge

Five Star Premier Residences of Hollywood
Hollywood , Fl
02.2006 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

Associate of Science - Surgical Technology

Sheridan Technical College
Hollywood, FL

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving
  • Excellent Multitasking
  • Proactive attitude
  • Hospitality
  • Team player mentality
  • Exceptional communication
  • Maintaining Composure
  • Discreet confidentiality

Timeline

Concierge

Five Star Premier Residences Of Pompano Beach
06.2023 - Current

Concierge

Five Star Premier Residences of Hollywood
02.2006 - 06.2023

Associate of Science - Surgical Technology

Sheridan Technical College
Alisha Mohammed