Alisha Pierce
North Chesterfield,VA
Summary
Dynamic professional with a strong customer service focus and proven team leadership skills. Successfully increased sales through innovative strategies while fostering a positive work environment. Expert in cash handling and problem-solving, dedicated to enhancing team performance and customer satisfaction.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
19
19
years of professional experience
Work History
Shift Leader
Loves Travel Stop
Tifton, GA
11.2025 - 04.2026
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Game Operator
Self
USA
05.2018 - 11.2025
- Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
- Increased customer satisfaction by providing timely and professional assistance to players.
- Educated players on game mechanics, helping them fully enjoy their gaming experience.
Night Manager
Circle K
Orlando, FL
03.2024 - 03.2025
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
- Enhanced guest experience by promptly addressing and resolving nighttime inquiries and issues.
General Manager
Little Caesars
Azle, TX
02.2022 - 05.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
Assistant Manager
Tigermart Exxon
Cresson, TX
05.2016 - 05.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Teacher
Trinity Basin Preparatory
Dallas, TX
07.2015 - 05.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Childcare Provider
Self
Fort Worth, TX
02.2007 - 06.2015
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
Bachelor of Science - Education And Biology
Columbia College
Fort Worth, TX07-2014
Skills
- Customer service focus
- Team leadership
- Cash handling
- Positive attitude
- Problem-solving
- Motivational leadership
- Team supervision
- Employee scheduling
- Sales and upselling
Timeline
Shift Leader
Loves Travel Stop
11.2025 - 04.2026
Night Manager
Circle K
03.2024 - 03.2025
General Manager
Little Caesars
02.2022 - 05.2023
Game Operator
Self
05.2018 - 11.2025
Assistant Manager
Tigermart Exxon
05.2016 - 05.2018
Teacher
Trinity Basin Preparatory
07.2015 - 05.2016
Childcare Provider
Self
02.2007 - 06.2015
Bachelor of Science - Education And Biology
Columbia College